Niraj Singh

Experience

• 

  Dishnet Wireless Limited

  Jan 2009 - Jun 2009

  Technical Supervisor
• 

  Acme Tele Power Limited, Gurgaon

  Jun 2009 - May 2010

  Project Coordinator
• 

  Airtech Communication Services Private Limited

  Jul 2010 - Sept 2011

  Technical Manager
• 

  Bharti Infratel Limited

  Sept 2011 - Feb 2020

  - Acting as Telecom Infra Subject Matter Expert in Tower Operations Centre of Bharti Infratel Limited - Responsible for Alarm Monitoring & Escalations, Fault Management, Performance Management of 38K+ Sites - Vendor Governance, Review & evaluating vendor performance through KPI Sign off - Energy Cost optimization through regular monitoring on Energy Consumption - Review of all reporting to ensure Operational Performance Measurements & Organization targets are met - Creating long-term and short-term strategies for the NOC and defining Project Accordingly - Identifying the challenges in operations, bottlenecks and undertaking corrective measures - Recruitment of Right Talent from industry and mentoring/grooming them accordingly through proper Training - Development of Team Leaders & Engineers to ensure skills levels match both current/ future operational requirements - Full responsibility to ensure adherence to company policy /processes and handling External/Internal Audit - Ensuring ISO Audit Compliance/ISBC Compliance/Business continuity in NOC Show less - Safety Compliance – Site Hygiene; compliance to organizational requirements, ensure use of PPE by self and technicians, regular training on safety and also ensure that safe practices are being following at tower site - Customer Management – Provide supports for outage escalation by OPCOs, Site access supports, maintain healthy customer relationship, provide support for RFS activities - Site Quality & process compliance – Identify Gap against specification and ensure timely correction, periodic audit to ensure that civil/tower electrical and other Infrastructure, Compliance checking of quality of technicians, partners, spares including any ethical issues- Energy Management – Minimize EB fault, Identify high fuel consumption sites, facilitation for electrification, etc - Team Management – Technician performance evaluation, Identify training needs, site allocation and discipline - Maintains high level of landlord engagement to ensure 24*7 access and facilitate upgrade / planned event / installation and other operational work at site Show less

  • Assistant Manager

    Jan 2017 - Feb 2020

  • Cluster Incharge

    Jan 2016 - Jan 2017

  • Cluster Incharge

    Jun 2013 - Jan 2016

  • Cluster Incharge

    Sept 2011 - Jun 2013
• 

  Indus Towers Limited

  Feb 2020 - now

  - Acting as Telecom Infra Subject Matter Expert in Assam circle of Indus Towers Limited - Vendor Governance, Review & evaluating vendor performance through KPI Sign off - Cost Management, Preparing AOP and ensuring adherence to budgets by regular monitoring- Review of all reporting to ensure Operational Performance Measurements & Organization targets are met - Coordinating with SCM to get refurbished material according to the field requirement - Implementation of special projects at field on asset integrity and energy as per requirement - Identifying the challenges in operations, bottlenecks and undertaking corrective measures - Managing equipment and material during natural calamity and BCP invocation Show less

  • Infra Manager

    Nov 2023 - now

  • Infra Manager

    May 2023 - Nov 2023

  • Circle Infra Specialist

    Feb 2020 - May 2023