Maricelle Boshoff

Experience

• 

  HansaWorld SAF (Pty) Ltd

  Sept 2006 - Jul 2012

  • Setup forecasts for monthly revenue, as well as individual target times for all consultants.• Responsible for meeting the service department's revenue target and scheduling the consultant’s time.• Project Management for all new installations of software and ad hoc projects for existing customers.• Reporting to customers on Budget Analysis as well as potential project risks.• Responsible for project administration and Invoicing.• Report to the Head Quarters Service Manager on strategies of how to achieve targets, monthly revenue results andconsultant’s targets achieved.• Key Account Management, including meeting with customers and creating strategies for optimising their current operations.• Responsible for employee development of the product and consulting skills. Show less • Setup forecasts for monthly revenue, as well as individual target times for all consultants.• Responsible for meeting service departments' revenue targets and scheduling consultants’ time.• Report to Head Quarters Service Manager on strategies of how to achieve targets, each month's revenue results andconsultant’s targets achieved.• Perform Ad hoc consulting on products where needed.• Responsible for all service-related Invoicing.• Key Account Management, including meeting with customers and creating strategies for optimising their current operations.• Oversee all projects and project management to ensure projects are running as scheduled and internal procedures are followed.• Responsible for employee development of the product and consulting skills.• Assist with all sales-related calls and ad hoc bookkeeping tasks.• Report to Head Quarters on all matters relating to the daily run of the office and assist with employee reviews. Show less Bookkeeper for 6 Months, Promoted to Sales Assistant (6 Months), Promoted to Consultant (6 Months)• Full Debtors, Creditors and General Ledger, Asset Management and Petty Cash.• Responsible for VAT and Employee Taxes.• Full payroll, including basic packages, commissions earned, leave administration, and employee contracts.• Royalty reporting to both Head Quarters and Auditors every month.• Responsible for sales-related administration, including setting quotations, following up on sales calls, and managing sales pipelines.• Responsible for the Internal training of employees as well as the external training of customers, including setting up and presenting courses.• Consulting on projects through the entire life cycle: Analysis, Build, Testing and Go-Live, Hand Holding and User Acceptance Testing. • Analyzing business processes and needs to tailor fit these to product features. • Management of own projects, including reporting on progress and budgets. Show less

  • Software Project Manager

    Feb 2009 - Jul 2012

  • Customer Service Manager

    Apr 2008 - Jan 2009

  • Enterprise Resources Planning Consultant

    Sept 2006 - Mar 2008
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  MBC Consulting (Pty) Ltd

  Aug 2012 - Aug 2015

  New Business Account Manager & Senior Consultant

  • Negotiate partner and client agreements for software and service contracts• Key Account Management and growing future business• Key Account and New Sales from lead generation, through needs analysis and negotiation to closure and after-sales• Consult on projects through the entire life cycle: Analysis, Build, Testing, User Acceptance and Go-Live• Analyze business processes and requirements, understanding key customers challenges and strategies• Project Management for internal and external projects• Manage Cash flows and complete basic accounting procedures, including accounts payable, accounts receivable, expenses and year-end functions• Build Business Strategies and identify markets and products to sell. Show less

• 

  Sage VIP Payroll & HR

  Sept 2015 - Apr 2016

  New Business Account Manager

  • Qualified Payroll Consultant • Generate Sales Leads• Sales to new prospects• Manage sales cycle from identifying and qualifying leads through to negotiations and purchasing• Upselling existing customers with new benefits and identifying upgrading opportunities for businesses that have outgrown their current products• Establish trust relationships with clients• Manage forecast and sales projects• Assist in Negotiations regarding Service Level Agreements• Meet yearly sales target within three months Show less

• 

  HansaWorld

  May 2016 - Jul 2020

  Operations Manager

  • International Service Delivery Manager• Drive automation project for service delivery • Problem-solving for customer queries• Interim International Marketing Manager (6 months)• Copywriter Articles for Award submissions • Oversee social media, marketing designs and websites• Work with partners on new initiatives to drive sales• Run Key Account Management initiatives and • Execute sales to existing customer strategies• Establish Strategic Partner Relationships for product growth throughout Africa• Full HR responsibility regarding hire and induction of local employees• Responsible for all day-to-day running of HansaWorld SAF Show less

• 

  Vaimo

  Aug 2020 - Nov 2021

  Senior Project Manager

  • Assist with defining Magento Adobe project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility• Develop detailed project plans • Monitor track and report on project progress• Manage changes to project scope, schedule and costs• Manage the relationship with clients, developers and all stakeholders (internally and externally)• Measure project performance using appropriate tools and techniques • Perform risk management to minimize project risks• Meet budgetary objectives and make adjustments to project constraints based on financial analysis• Work as a product owner in a Scrum development process and maintain a product backlog and handle sprint and release planning Show less

• 

  IOCO

  Feb 2022 - now

  Senior Project Manager

  Outsourced to Absa as the Lead Scrum Master for Internal Audit - Data Science, Innovation and Robotics Team • Manage the Delivery of the SI Funded Book of Work for the Internal Audit Digitization Programme • Assist in setting up Flight Plans for Deliverables • Create and Manage the Project Plan • Facilitate Daily Stand-up Meetings• Facilitate Internal Communication relating to the Programme and Delivery Status.• Weekly Reporting to Direct Management on Project Progress• Building Relationships with Stakeholders and Internal Customers• Facilitating Programme so that all contract workers perform as a Coherent Team Show less