
Neil Shah

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About me
Head of Product Design
Education

Johnson & Wales University
2000 - 2003Bachelor's degree Marketing
Bryant University
1998 - 2000Associate's degree Marketing
Aiglon College
1993 - 1998High School Diploma A’ Levels in English, Economics & French
Bombay Scottish School
1987 - 1993
Experience

UPS
Jun 1998 - Sept 2000Senior Executive
Oct 1998 - Sept 2000Intern
Jun 1998 - Oct 1998

Grey Group
Jun 2000 - Sept 2000Intern
Elbee Express Pvt Ltd
Feb 2004 - Jul 2010Executive Director• Spearheaded B2C strategic marketing campaigns including emailers, banner advertising, print advertising, sales brochures, and corporate presentations• Directed creative teams to develop concept designs for campaigns that resonated with target audiences• Collaborated with marketing and advertising teams to maintain brand consistency across campaigns• Redesigned the company website, integrating new features like the online package tracking system, price and location finder, and rate calculator• Established 10 new branches, identifying locations, supervising hiring, setting up operations and inventory, management, vendor management, business development, talent acquisition, branding, and corporate communication Show less

Exborders.com
Jul 2010 - Oct 2020Creative Head - UX Design & Marketing• Launched India's first global cross-border e-commerce company in 2010 by developing go-to-market strategies and product roadmap across global markets like India, USA, UK, UAE, Singapore, and Indonesia• Managed team of 5 UX designers in creating and implementing a successful redesign of the company's flagship product, resulting in 67% increase in user engagement and 45% increase in revenue• Conceptualized and implemented strategies to optimize user experience and drive conversion rates on desktop and mobile websites• Developed and maintained a design system for the company's products, ensuring consistency and efficiency across all platforms while improving collaboration between designers and developers• Identified and capitalized on emerging design and marketing trends to stay ahead of competitors while enhancing brand image and reputation• Drove innovative and strategic marketing campaigns to drive customer acquisition and retention• Executed merchandising strategies for large-scale multinational channel partners like eBay, Amazon, Lazada, Noon, and Flipkart to ensure increased revenue streams Show less

Whlsome
Nov 2022 - nowHead of Product Design
Licenses & Certifications
- View certificate

Google UX Design Certificate
CourseraAug 2023
Languages
- enEnglish
- hiHindi
- frFrench
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