Yetunde Ojo

Experience

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  The FMN Group

  Aug 2010 - Jan 2011

  Laboratory Assistant

  • Prepared culturing media for analysis.• Performed Laboratory testing, including PH and bacterial culturing.• Received and Process samples to identify suitability• Performed and maintain accurate Laboratory records• Labelled Specimens accurately and distribute them to the appropriate departments.• Prepare dsamples for testing using various types of Laboratory equipment• Collected water samples at different locations daily for culturing• Microbial analysis of raw materials/finished product and ensure that they are not contaminated Show less

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  E’eyilobe Guest House ( Subsidiary of Bluewaters Insurance )

  Feb 2014 - Jul 2019

  Operations Manager

  Responsibilities:• Managed taxes, budgets, filing, and business contracts.• Documented, maintained, and communicated effectively.• Supervised and ensured all staff are performing their duty efficiently.• Managed phone calls and correspondence (e-mail, letters, packages, etc.)• Ensured efficient safe working practices and standard operating procedures.• Answered escalated inquiries from junior associates to resolve customer issues.• Managed operations by supporting the mission, vision, and values of the organization• Created and updated records and databases with personnel, financial and other data• Ensured proper inventory management of office supplies and place orders when necessary• Coordinated office activities and operations to secure efficiency and compliance with companypolicies.• Organized and managed team meetings to discuss process improvement, organizational goals,and how best to achieve them. Show less

• 

  Bluewaters Insurance Brokers Ltd

  Aug 2019 - Jul 2024

  Responsibilities:• Ensures compliance with state laws.• Maintains integrity of general ledger including the charts of accounts.• Efficiently managed payroll, and tax returns, and prepared governmental reports.• Conducted exit interviews and discovered tips that helped improve staff retention by 64%.• Initiative to analyze the organization, and identify organizations’ needs, then conceptualized• strategies to tackle them which increased staff efficiency by 73% and overall sales by 27%.• Monitored HR budget and advocated for the redistribution of funding of salaries to departments to help boost employee morale.• Conducted client feedback sessions to gather information on needed skill gaps, products and services issues, and identify possible ways to serve the clients better. Show less Responsibilities: • Found creative solutions to the problem raised.• Ensured friendly and seamless customer experience.• Supported budgeting and bookkeeping procedures• Kept records and performed other administrative tasks.• Identified issues, analyzed information, and provided solutions to problems.• Created plans and communicated deadlines to complete the project on time.• Optimized customer experience by delivering superior services and effectively troubleshootingissues.• Fostered an environment in which customers enjoy high levels of service and employees aremotivated to deliver top performance. Show less

  • HR/Administrative Manager

    Jan 2022 - Jul 2024

  • Administrative Manager

    Aug 2019 - Dec 2021
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  Shackleton International School

  Jul 2024 - now

  Administration Assistant Intern

  treamlined HR operations by coordinating meetings and handling confidential information during my internship.• Enhanced departmental efficiency by performing data entry, creating and maintaining spreadsheets, and facilitating inter-departmental collaboration.• Improved document retrieval efficiency by systematically maintaining electronic and physical files and records. Created and managed spreadsheets, documents and files.• Produced high-quality communications by drafting and editing letters and documents.• Created and Managed Spreadsheets, Documents, and Files• Enhanced administrative processes by developing and organizing accurate spreadsheets and documents.• Increased office efficiency by managing scheduling, coordinating meetings, and handling various administrative tasks. Show less