Richard Spencer

Experience

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  The Metamart

  Sept 2011 - Dec 2014

  Senior Graphic Designer

  Graphic and Interface DesignPrint DesignArt Direction

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  Niche Hospitality Group

  Jul 2012 - Sept 2022

  Hospitality

  - Customer experience focused sales backed by extensive product knowledge.- Strong communication and team-focused service in a fast-paced environment, ensuring efficiency and customer satisfaction.

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  Fat Elf Productions

  Jul 2016 - Jul 2018

  Broadcast and Interface Designer

  Broadcast DesignGraphic and Interface DesignIllustration

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  Once Upon A Tile

  Apr 2019 - Sept 2021

  Warehouse Manager

  - Inspect and accept all incoming shipments, ensuring accuracy and quality.- Arrange customer pickups and deliveries, coordinating logistics efficiently.- Maintain inventory, track stock levels, and eliminate waste to optimize resources.- Enter bills and purchase orders into the accounting system for accurate record-keeping.- Deliver exceptional customer relationship management by maintaining the highest standards of service and support.- Order operational supplies to ensure smooth day-to-day operations. Show less

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  Stryker

  Sept 2021 - Nov 2022

  Senior Engineering Technician

  - Managed requirements in MatrixALM, ensuring traceability, security, and consistency for all users.- Developed, reviewed, and executed test protocols to ensure accurate and reliable system performance.- Completed Level 1 service training on the AIRO TruCT system to improve product knowledge and support capabilities.- Contributed to early concept test automation to streamline testing processes.- Assisted with the integration and testing of the Stryker Q Guidance navigation system with AIRO TruCT.- Supported early concept testing in Robotics R&D, aiding the development of new products.- Assisted with the EU MDR program to help ensure regulatory compliance. Show less

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  AMD

  Nov 2022 - Nov 2023

  QE Engineer

  - Created and executed daily test plans to meet and exceed weekly testing goals.- Maintained a comprehensive database of manual testing results, tracking thousands of unique entries.- Analyzed prior test results to identify trends and refine the focus of ongoing testing efforts.- Documented software defects in Jira and an in-house ticketing system to ensure timely resolution.- Delivered detailed QA testing reports to assess software quality and readiness for release.- Collaborated with team members to streamline processes and minimize duplication of testing efforts.- Worked closely with ISV team to ensure the highest quality and critically compatible software end product. Show less

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  Stryker

  Feb 2024 - now

  Associate Engineer in Test

  - Mentored new team members and contractors through the test development process, ensuring smooth integration and supporting skill development.- Collaborated with teams across various locations to ensure requirements were clearly defined and met the highest standards.- Assisted systems engineering and requirements teams throughout the remediation process, ensuring alignment with project objectives and technical specifications.- Coordinated with external resources to help maintain project quality and meet expectations.- Led auxiliary testing sessions for AIRO-related hardware and software, contributing to successful test initiatives.- Developed and maintained comprehensive test plans, robust protocols, and detailed test reports to support validation and verification activities.- Created an application that significantly improved team efficiency and enhanced testing verity during the verification and validation phases.- Provided ongoing technical support to the test engineering team, helping resolve issues and ensuring smooth operations. Show less