Gregory Chevalier

Experience

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  FORTIS

  Jan 1999 - Jan 2003

  IT incident and problem manager
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  FORTIS

  Jan 2004 - Jan 2008

  IT administrator
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  BNP Paribas Fortis

  Jan 2009 - Jan 2013

  Project manager on webbanking

  Within retail and private banking, mixed role of responsibilities ranging from identification of needs, project management and daily operational quality for the web banking channel.- identification of new needs and services based on customer segmentation and web channel particularities ;- definition of sla and supervision of existing services by monthly steering committee ;- crisis and security management ;- budget monitoring portfolio improvements for the portal ;- monitoring work on the customer satisfaction.- several projects on business lead or business analyst role: stocks market information website, modular savings plan, CRM and web analytics improvements, wifi on sales branches for customers and employees, ... Show less

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  BNP Paribas

  Jan 2013 - Sept 2014

  HR Product/Project manager

  responsible for international synergies between subsidiaries of the BNPParibas group for processes and tools in career management: record of the employee, payroll plan, succession planning, assessment and internal mobility.

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  Grand Hôpital de Charleroi

  Sept 2014 - Jan 2020

  Gestionnaire de performance

  Accompagner la direction médicale dans la gestion du bloc opératoire et le développement économique des services de chirurgie et des centres de revalidation (hiérarchie fonctionnelle : poste d’encadrement n-1) :- contrôle de gestion, élaboration budgétaire (40 millions €/an), tableaux de bord, business plan ;- gestion de projets : centralisation des unités de stérilisation, optimisation opérationnelle et informatisation du bloc opératoire, logiciel de gestion budgétaire pour le département financier Show less

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  CHU de Charleroi - ISPPC

  Jan 2020 - now

  Directeur technologies de l’information et de la communication