Gregory J. Buissereth

Experience

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  ADRA Haiti

  Jan 2010 - Sept 2012

  Office Administrator

  Daily monitored inventories of materials and order needed materials and supplies for positive business outcomes Performed administrative activities such as maintaining information, writing reports, and distributing emails to multiple colleagues assigned to specific projects Maintained professional interpersonal relationships over time to promote a sense of collaboration and partnership Evaluated information to determine compliance with standards using relevant information and individual judgment to determine if processes complied with local and international laws and regulations Used computer technology and software including Microsoft Office Suites Computed, recorded, and proofread data and other information, such as records or reports to track the progress of daily and weekly performance goals Accessed information and resources to provided relevant knowledge to promote successful outcomes and business strategies Show less

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  FEPTEC

  Oct 2012 - Mar 2013

  Information Technology Teachers

  Trained and taught students in the field of information technology Identified the educational needs of students, developed formal educational lesson plans, and organized the learning space to optimize learning outcomes Evaluated student work and monitored progress to ensure academic success and learning outcomes Prepared all course materials, including a syllabus, daily homework assignments, and handouts to promote a positive homework experience Made teaching decisions to address and solve any issues related to optimal learning experiences Administered, and graded examinations or assigned this work to other colleagues Established and maintained interpersonal relationships with school staff Developed constructive and cooperative working relationships over time with students and staff Guided and counseled students by actively listening and clarifying the needed adjustments to maintain continuous learning outcomes Performed administrative activities including day-to-day tasks such as maintaining information files and processing paperwork, student records, and enforced all administration policies and rules governing student success Organized, planned, selected, stored, ordered, issued inventory items for the classroom including equipment, materials, and supplies Show less

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  Printex

  Apr 2013 - Mar 2014

  Graphic Designer

  Thought outside the box to designed concepts for decoration and displaysCreated and finished artwork according to specificationsCreated computer-generated graphics or animation by developing graphics and layouts for product illustrations, company logos, and web sitesUsed business trending and knowledge to stay ahead of competitors related to digital technologiesMaintained portfolios of artistic work to demonstrate styles, interests, and abilities Prepared materials for preservation, storage, or display including photograph objects, places, or scenes for reference materialsUsed computer technologies and software to build models, patterns, or templates using multiple Adobe platforms such as photo imaging software, systems, creative cloud, illustrator, and photoshopUsed relevant knowledge / Monitor current trends /Keeping up-to-date technically knowledge to the jobmaintained portfolios of artistic work to demonstrate styles, interests, and abilities / prepared materials for preservation, storage, or display, Photograph objects, places, or scenes for reference materialWorked with computers / Build models, patterns, or templates using different photo imaging software graphics like Adobe systems, adobe creative cloud, adobe Illustrator, Adobe photoshopThought Creatively/developed graphics and layouts for product illustrations, company logos, and Web sites• Cut, bend, laminate, arrange, and fasten individual or mixed raw and manufactured materials and products to form works of artCreate and prepare sketches and model drawings of cartoon characters, providing details from memory, live models, manufactured products, or reference materials Show less

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  Nassa

  Mar 2014 - Jun 2015

  Graphic Designer

  Designed, and created graphics to meet specific commercial and promotional needs of customers including packaging, displays, logos, print charts, graphs, illustrations, and other artwork, using computer software to generate new imagesMaintained archive of images, photos, and previous work product developmentBrought new ideas, developed relationships, improved quality of the products, including artistic contributions, and designed layout of art also exhibits artwork, displays, and promotional materialsThought creatively and developed innovative graphics and layouts for product illustrations, company logos, and web sitesReviewed design materials to make sure it met customers needs and requirementsCollaborated with team to develop or refine designs Show less

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  Walmart Marketplace

  Aug 2016 - Apr 2017

  Customer Service Professional

  Worked directly with customers to form a conducive space to shop and enjoy the experience Developed constructive and cooperative working relationships with team and work colleagues Communicated with staff and provided timely information to supervisors, co-workers, by telephone or in person while responding to customer issues or complaints Organized, planned, and prioritized work by developing specific goals and plans Collected deposits, payments and inspected items for damage or defects Discussed goods or services with customers to promote better understanding Evaluated information to determine compliance with standards Used relevant information and individual judgment to determine processes complied with laws, regulations, or company standards Made decisions, resolved conflicts, and negotiated with customers until a mutual agreement was reached Maintained interpersonal relationships with management and team resulting in constructive and cooperative work experience with others, and professionally maintained them Worked daily with computers, computer systems, entered data, and processed information to complete customer requests Show less

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  Toyota Motor Manufacturing, Kentucky

  Apr 2017 - Feb 2019

  Assembly Operator

  Performed general physical activities such as moving whole body, including climbing, lifting, balancing, walking, stooping, and handling materials up to 50 lbsInspected equipment and tools/ inspected equipment and tools before and after every shift for safety and ensure quality production abled to identify the cause of errors or other problems or defects Quality control inspection at end final line of each assembly line examined each product to ensure that it meets the guidelines laid out in company blueprintsEvaluated quality of materials before shipping to customer, make sure customer expectations satisfactios was metRecorded production data was correct and well saved for the company and customer best interestCleaned work areas/ did 5s principles describe as Sort every tools and parts make sure only necessary tools and supplies are present in the work area, set in order tools and parts needed for work are stored at appropriate heights and ready for next shift rotation ,sustained with proper utilization and consistent practice compagnies benefits from the 5s system through reduced cost and improve efficiency and a safer work area for every team members, shined the area like floors are free from dirt, debris recycled, oil place in proper container followed the company recycling waste and hazards policy, parts picked up , PPE was maintained, sanitized, and in good condition as well as properly stored ,and the last one standardized all materials are to be stored neatly in their designated areas after use, preventive measures are implemented daily or weekly to ensure the workplace adheres to 5S guidelinesOperated forklifts/ pallet jacks of parts and Engines, power lifted and used crane to pick up engines and heavy tools to load or unload the assembly lineCommunicated with staff and provided updated information to supervisors or co-workers related to project and daily goals met Show less

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  Schneider Electric

  Feb 2019 - now

  Leader, Water Operator System

  Promoted to leadership role as a result of high performance, proven results, and leadership potential Driven to exceed expectations with a strong work ethic coupled with honesty and transparency Team lead of three assembly operators within the water waste treatment department Manage team by receiving timely information to troubleshoot and solve problems in multiple shifts Communicate to staff specific expectations for multiple projects to reduce the likelihood of conflicts or misunderstandings Facilitate conflict resolution using collaboration to ensure every side is seen and heard to draw a consensus and resolution for the betterment of everyone Implement coaching principles to effectively develop individuals’ roles as team contributors Partner with previous shift team member to follow with detailed information about the systems performance and resolve any issues bringing closure Organize documents, reports, test results and inventory to ensure accuracy, safety protocols and efficient processes Manage time to complete projects before due date and develop new processes as a result Operate chemical processing for water treatment systems, and equipment in compliance to maintain safe environment for team members Analyze and implement continuous quality control and measures to improve quality production exceeding company expectations Collect daily multiple samples of water to test quality to ensure safety protocols are in place Test physical characteristics of the water to maintain safe chemical levels Inspect production equipment to ensure safety compliance and measures Evaluate information to determine compliance with OSHA standards and ensure requirements have met Make daily decisions with speed and accuracy to solve impending issues to promote work flow Inspect production equipment, structures and materials to prevent injuries and accidents Clean and maintain tanks, filter presses, and other work areas, using hand tools and power tools Show less

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  The Home Depot

  Mar 2020 - Nov 2020

  Customer Service Professional

  Advanced knowledge in Microsoft Office Suites (Word, Excel, Outlook, Powerpoint) Performed worked directly with the customers answering questions and pointing them toward where they needed to go Communicated with manager and team to ensure priorities and goals were met and exceeded expectations Gathered information to determine customer’s immediate needs to ensure timely pick-up responses Sold products and arranged processes for customer service excellence Ability to handle difficult customers by acknowledging and diffusing negative emotions to resolve complaints and retain their business Demonstrated and recommended products and offers including customer insurance, financing or services contracts Provided information to supervisors, co-workers, by telephone or in person responding to customer issues or complaints Handled and moved customer products, by stacking and organizing to accomplish daily goals ensuring products were ready for curbside pick up Answered and made calls to ensure customer satisfaction by providing a high level of customer service excellence (both in person and on phone) Warehouse responsibilities included instructing warehouse on order fulfillment while checking customer delivery was received, organized, and ready for customer pick up Updated the company database to track accurate and detailed information about existing and potential customer base Provided first level technical troubleshooting for all devices to ensure devices worked properly and stayed up to date Checked store inventory to ensure the accuracy of the website advertisements matched the product availability Managed team and onboarded new hires until they were successfully meeting expectations Maintained overall appearance and presentation of the company brand inside the store including Completed bi-weekly or monthly multimedia trainings and actively participated in regular coaching sessions and team meetings to improve processes Show less