Hayley D'Souza

Experience

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  University of Birmingham

  Jun 2013 - Aug 2015

  Alumni Engagement Caller & Fundraiser | Student Blogger | Student Ambassador

  Alumni Engagement Caller & Fundraiser (Sep 2013 - Aug 2015) I fundraised for the university’s Circles of Influence campaign, encouraged alumni to donate towards the university. I gained a wide knowledge of campus life and developments and communicated this to a range of alumni.Student Blogger (Sept 2012 - Aug 2013)Devised a weekly blog post about first year events and settling into university life with the student mentor scheme.Student Ambassador (June 2013) Promoted the university to prospective students on open days. Show less

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  The Foreign and Commonwealth Office

  Aug 2015 - Nov 2015

  Intern

  Worked within the Consular Directorate on issues such as customer insight regarding detainees, strategy implementation and policy drafting. Shadowed senior civil servants and developed an understanding of the pressures facing governments such as the Corporate Spending Review and external media portrayals.

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  Progressio UK

  Jan 2016 - Mar 2016

  ICS Volunteer

  International development volunteer in Honduras. Working as part of the International Citizen's Service, funded by the Department for International Development. Worked with a team of 12 UK volunteers, 12 Honduran volunteers and 15 women in La Esperanza to create a microenterprise selling handmade bags. The project aimed to create an independent source of income for the women in our group, some of whom were victims of domestic violence. I had a key role in the team as the Monitoring and Evaluations Officer, making sure that the project adhered to timescales and KPIs, and by reporting back weekly to DFID and ICS. Also taught English and IT in a technical college, and participated in the UK Ambassador's 'Great British Weekend' event in Tegucigalpa. Show less

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  MEL Research

  May 2016 - Apr 2018

  Research Executive

  M·E·L Research is one of the UK's leading Social Research and Behaviour Change consultancies, helping clients with their research and evaluation challenges and providing insight to help them make informed decisions.In my role as Research Executive, I worked on a range of projects - from STAR surveys for social housing providers, changing people's recycling habits through doorstepping campaigns, to demonstrating the impact of poverty on residents in inner city London and evaluating innovative pilot studies in education and energy efficiency.My role covered the entirety of the project lifecycle; involving client liaison, design of questionnaires and topic guides for interviews and focus groups, carrying out interviews (telephone and face-to-face), quantitative and qualitative data analysis and report writing. I am passionate about utilising behaviour change tools to solve social policy issues and enjoyed working with a variety of clients and research areas. Website: http://www.melresearch.co.uk Show less

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  ICF

  May 2018 - Jul 2022

  Senior Research Consultant within the European equalities team at ICF. Led research and evaluation studies primarily in the area of gender and health equality.Direct line manager for a junior researcher and managed a team of 30 researchers on my projects. As an account manager for equality clients, I led funding bids up to £150,000 and contributed to bids over this level. I was the ethics and safeguarding lead for my division ensuring the highest standards of research practices, and I was a diversity and inclusion learning champion within my divison.Key clients included:- The European Institute for Gender Equality (EIGE)- European Commission Directorate-General Justice and Consumers (DG-JUST)- The European Union Agency for Fundamental Rights (FRA)- European Commission Directorate-General for Health and Food Safety (DG-SANTE)Recent projects:- Led a study on the socioeconomic, health and legal position of intersex people in the EU for DG-JUST- Finalised the 'She Figures' publication for DG-RTD, which provides a range of indicators and best practices on gender equality in research and innovation at the pan-European level.- Updated EIGE's gender statistics database- Co-Lead for an ex-post evaluation of the European Commission's 3rd Health Programme- Provided methodological and technical support to the FRA on their Performance Measurement Framework and their Annual Activity Report.- Authored a country report for Ireland to support the fitness check of the EU legislation on preventing and combatting violence against women (VAW) and domestic violence (DV) and impact assessment for a legislative proposal on the topic (DG-JUST)- Led a study to estimate the number of girls at risk of female genital mutilation (FGM) in Austria, Denmark, Spain and Luxembourg for EIGE Show less - Project Coordinator for study for the European Parliament FEMM committee on the implementation of the Istanbul Convention and the impact of Covid-19 on violence against women- Project Coordinator for a study for the European Institute of Gender Equality to estimate the number of girls at risk of female genital mutilation in Denmark, Spain, Luxembourg and Austria.- Key researcher in an exploratory study on Legal Gender Recognition procedures across EU and experiences of trans people relating to discrimination, education, employment and old age- Case study author for evaluation of the Life Chances Fund for DCMS- Lead author of qualitative findings in report on the Employment Advisors in IAPT programme for DWP Recent publications: ICF on behalf of DG-JUST (2020) Legal Gender Recognition in the EU: the journeys of trans people towards full equality. Available at: https://ec.europa.eu/info/sites/info/files/legal_gender_recognition_in_the_eu_the_journeys_of_trans_people_towards_full_equality_web.pdf Show less Key researcher in a range of projects of national and international significance, covering the policy areas of health, housing, education and skills, gender equality and human rights. These projects were for a range of clients including the British Government, NHS England and the European Commission.Research skills utilised and developed:- Qualitative: in-depth semi-structured interviews with subject experts, healthcare professionals, stakeholders and senior staff, rapid evidence reviews, literature reviews, analysing interviews using NVivo- Quantitative: data extraction, creating costed case studies- Synthesising data into case studies, report write-ups and summaries- Using inclusive and enabling language in fieldwork for example when working with people with a learning disability and/or autism- Project management experience including financial procedures, liaising with clients- Managing the workload of 5-10 projects at any one time, from diverse policy areas and with competing deadlines- Working with multiple team members across 4 ICF office sites and across time zones- Working with policy experts and academics to tackle real-world policy issuesPublished research:Ahmad, A, Ahmad, N, Singh, K, and D’Souza, H. (2018). Retrospective Evaluation of the Integrated Care Pilots Programme. For British Heart Foundation. Show less

  • Senior Research Consultant

    Mar 2021 - Jul 2022

  • Consultant - Public Policy

    Mar 2020 - Feb 2021

  • Researcher - Public Policy

    Mar 2019 - Feb 2020

  • Research Assistant

    May 2018 - Feb 2019
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  Self-employed

  Jul 2022 - Mar 2024

  Independent Researcher

  Providing research, monitoring and evaluation services in the area of health, gender and LGBTQI+ equality.Recent projects include: an evaluation of the 3rd Health Programme for HaDEA and DG-SANTE; supporting the EU's Health Emergency and Response Agency (HERA) with a gap analysis; and assisting the EU Agency for Fundamental Rights with the production of their annual activity report and assessment of achievements in 2022.

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  The London School of Economics and Political Science (LSE)

  Oct 2022 - Sept 2023

  Editor, LSE Human Rights

  Editor for the LSE Human Rights Blog which curates and publishes academic writing on contemporary human rights challenges from authors across the globe. Responsible for reviewing submissions and working with authors to produce publishable pieces. Sole editor for the following articles:

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  Society of Gender Professionals

  Jan 2023 - now

  Head of Communications & Secretariat Member

  Elected into the co-leadership committee of the Society of Gender Professionals (SGP) in the position of 'secretariat-at-large'. Co-lead of the Communications circle reaching 40,000 contacts monthly.SGP is a non-profit organisation of gender practitioners, activists and academics dedicated to promoting feminist action and applied research, and raising the profile of gender expertise around the world.Responsibilities:Assisting with the management and leadership of SGP, attending regular management meetings, working to grow membership across the globe, supporting with communications work to these members, attending and supporting with SGP events, fundraising, overcoming operational barriers, contributing to the strategic direction of SGP. Show less

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  The Commonwealth

  Mar 2024 - now

  Researcher

  Providing monitoring and evaluation advice to the Commonwealth Secretariat. Leading country evaluations for Jamaica, Fiji, Tonga, Antigua & Barbuda and Belize to understand the effectiveness of the Secretariat's interventions in these countries since 2016. Contributing to strategic planning processes.

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  OSCE Office for Democratic Institutions and Human Rights (ODIHR)

  Oct 2024 - Oct 2024

  Short-Term Election Observer

  Representing the United Kingdom as part of a delegation to observe Georgia's national Parliamentary Elections. I worked within a team of over 500 international observers to document practices on election day after extensive training with the OSCE Office for Democratic Institutions and Human Rights.Read the OSCE statement on the election here: https://www.osce.org/files/f/documents/3/0/579346.pdf