Bouasone Monty

Experience

• 

  Madera County Superintendent of Schools

  Mar 2020 - now

  Install, configure, repair, and maintain a variety of computers, printers, and monitors andsoftware; troubleshoot client connectivity and network system problems.Perform conversion of Word, Excel, and PDF documents to ADA compliant Web content.Provide assistance and support to computer-related classes, labs, and training activities includingsetting up computers, laptops, projectors, network, power cables, and related equipment; providesupport for attendees.Perform computer systems inventory; perform database entry functions to update systeminventory.Monitor computer systems for malware/virus infections; perform malware/virus removalprocedures with authorized software; report incident to division head.Resolve problems on computers and LAN, including IP resolution, cabling problems, andperipheral malfunctions.Prepare and maintain records and reports related to assigned activities; prepare time and materialcost estimates as needed; document tasks and activities in assigned help desk programs.Operate assigned computer hardware and software systems, various printers, and hard drives;drive a vehicle to various sites to conduct work.Perform computer software installation and updates; troubleshoot and repair various computerand hardware problems; install data and phone cables and connectors.Communicate with various management personnel, school personnel, and staff to coordinateactivities, exchange information, and resolve issues and concerns; communicate with variousvendors to discuss warranties and service contracts and make arrangements for repairs orreplacements as needed.Perform Help Desk technical and software support for clients Show less

  • Personal Computer Network Technician

    Jan 2023 - now

  • Computer/Application Support Technician

    Mar 2020 - now