
Vikram Phansalkar
Network Incident Analyst

Connect with Vikram Phansalkar to Send Message
Connect
Connect with Vikram Phansalkar to Send Message
ConnectTimeline
About me
=
Education

University of Sydney
2008 - 2010Master in Information Technology Management Project ManagementActivities and Societies: Sydney University Squash League
Experience

Capgemini
May 2006 - May 2007Network Incident AnalystCap Gemini provided IT support to HMRC and the network division team ensure the IT Infrastructure was maintained.Key responsibilities: • Responsible for diagnosing and rectifying any network related issue • Ensure SLA’s are met and appropriate tickets in Remedy are raised, updated and closed.• Ensure client services are not interrupted • Installed networks based on various topologies along with various routing protocolsKey achievements: • Promoted to team lead• Gained experience using complex ticketing systems and advanced knowledge management systems Show less

University of Sydney
Jan 2010 - Jan 2010Business AnalystThe Sydney Student Program was an initiative to enhance a student’s experience by providing access to tools and systems Key responsibilities: • Responsible for capturing detailed business requirements • Ensured As-is data sets can be transferable to the To-be platformKey achievements: • The quality of the detailed requirements captured facilitated for swift generation of Test Cases• Enabled a smooth transition of data sets onto the new platform

TBH
Jun 2010 - Apr 2014Project Management ConsultantThrough TBH, project management best practices and principles were instilled at multiple clients e.g. Telstra, Nokia

Telstra
Jul 2010 - Feb 2011Project Management ConsultantA major transition and transformation program that aimed to upgrade the banks end to end systems e.g. billing and payments Key responsibilities: • Responsible for design, coordination and scheduling of a master schedule.• Developed the Resource demand profile for specific projects• Developed the Project on a Page reportsKey achievements: • Generated a weekly process for status updates• Coached and mentored junior consultants

Nokia
Mar 2011 - Mar 2012Project Management Consultant for VHA Core ConsolidationThe Core Consolidation Program’s aim was to upgrade the existing core network of Vodafone. Key responsibilities: • Develop a tool that allowed Nokia and Ericsson to prioritise their scope of work strategically• Produced Weekly slippage and RAG status reports.• Conduct workshops to identify gaps, interdependencies and build timelinesKey achievements: • Led a team to develop the tool• Coached and mentored junior consultants to maintain the tool

Serco
Aug 2012 - Mar 2013Project Management Consultant for The Fiona Stanley HospitalSERCO at Fiona Stanley Hospital with an investment of $2b The aim of this portfolio was to be equipped with the state of the art technology therefore implementing new systems and integration to existing systems were key focus areas.Key responsibilities: • Responsible for the delivery of a time management tool that encompassed the scope of work.• Maintain, Update and report on the Master Schedule using MS Project Server, Creating task dependencies and analysing critical path, priority and Total Float.• Ensure relevant inter and external dependencies were captured and maintained regularly.• Produce comprehensive schedules in various formats and detail to suit different stakeholders or audiences e.g. doctors, I.T. vendors, engineers.• Key skill was communicating complex planning concepts to variety of audiences across all levels e.g. doctors, CEO, engineers.Key achievements: • Promoted Time Management tools and practises adopted by senior management• Provide coaching on Time Management principles and techniques to key stakeholders• Provided visibility to key stakeholders on the interdependencies across the hospital• Ensure Project delivery staff were addressing end user requirements Show less

Telstra
Apr 2013 - Apr 2014Project Management ConsultantKey Responsibilitieso Led and managed the development of a Time management tool used adopted at an enterprise level. o Managed a team for the build, test, deployment and ongoing maintenance of the tool o Monitored and maintained the budget for the toolo Developed relevant documentation for each stage gate.o Led and conducted training sessions on scheduling.o Maintained the Risk and Issues log and raised potential risks for the delivery.o Changes to the scope were identified along with the provision of detailed impact analysis to the cost and time. Show less

Westpac Group
Apr 2014 - Aug 2015Portfolio PlannerWestpac – Acquisition and Merger Portfolio, 6 Programs with multiple projects within each programKey responsibilities• Responsible for the development and delivery of a time management tool that encompassed the scope of work involved within the Portfolio.• Develop and maintain the Scheduling standards for waterfall and Agile projects, processes and templates across the portfolio. • Utilised Clarity, MS Project and a Westpac repository to accurately manage deliverables. • Ensure the Scheduling standards adhere to the Westpac Enterprise Project Management Methodology and lifecycles.• Facilitate Dependency Workshops to identify inter dependencies between programs/projects.• Portfolio Analysis including Critical Path Method (CPM) and Total Float.• Monitor actual verses baseline and provide status reports e.g. RAG Status reports.• Program Management Office (PMO) engagement, integration and process improvement.• Deliverables Repositories reviewed at Stage Gates in order to ensure appropriate signoffs/certifications have been achieved.Key achievements• Defined the end to end process for Time Management across the portfolio• Promoted Time Management tools and practises adopted by senior management• Provide coaching on Time Management principles and techniques to key stakeholders• Assist the PMO Manager conduct workshops to define the Inter dependencies, Risks, issues and gaps within the Portfolio• Provided visibility on gaps in the interdependencies between Programmes and projects Show less

NAB
Nov 2015 - nowProject ManagerCurrently at NAB and been involved in multiple Programs of work over the years which include delivery of strategic solutions for the Business in Fin Crime, NAB Wealth divestment to IOOF, Insurance in Super, FATCA/CRS and few others.Over the years I have had many responsibilities and the following are few key highlights:o Developed and maintained strong working relationships with Business and Technology and Business stakeholders to understand the scope of change for a given release. o Established cutover plans and conducted walkthroughs with senior Executive level stakeholders.o Led and managed the Program War room during the cutover weekend including communication on progress to all stakeholders.o Led and coached Project Managers on the Operational Requirements Readiness (ORR) process for successful delivery of projects.o Ensured potential risks and issues were clearly managed and mitigated prior to implementation and potential backup solutions were in place. Show less
Licenses & Certifications
- View certificate

Prince2 Foundation
APMG InternationalOct 2013
Languages
- frFrench
Recommendations

Anna bevington
Associate Planner & Team Leader at ArupManchester, England, United Kingdom
Leidiane ferronato mariani
Especialista em biogás, energia dos resíduos e sustentabilidade. Sócia-fundadora da Amplum Biogás. A...Santa Catarina, Brasil
Sandra k b
Software EngineerThrissur, Kerala, India
Carly gross
Associate Software Engineer @ Lowe’s | UNC Charlotte AlumnaCharlotte, North Carolina, United States
Catherine hulin
Directrice Habitat et Humanisme CalvadosCaen, Normandie, France
Donovan lacey
BI Team Lead at Selpal - Value and cashless convenience for trading in the township marketCity of Johannesburg, Gauteng, South Africa
Umashankar kothandan
IT TECHNOLOGY SENIOR CONSULTANTSingapore
Gaetano fusco
Project Engineer - consulente esterno presso Tecne - Gruppo Autostrade per l’Italia I-II TroncoGenoa, Liguria, Italy
Konstantinos iakovou
Graduated as a Computer Engineer from University of Ioannina | Web DeveloperGreece
Darren finney
Looking to buy single family homes in the Indianapolis area!Fishers, Indiana, United States
Jessica st jean
Campaigns Outreach DirectorMiami, Florida, United States
Varun s
Wealth Manager at Federal BankKannur, Kerala, India
Engr.bilal ashraf
Assistant Manager Business Development & Operation|Biding Specialist|Procurement|Technical Documenta...Peshawar, Khyber Pakhtunkhwa, Pakistan
Haktan kilinç
Philip Morris International şirketinde Financial Accounting AnalystIzmir, Turcja
Patrícia costa
Marketing & Communication | Partnership Management | Analytics | Market Intelligence | Business Mana...Lisbon Metropolitan Area
Gustavo romano
Engenheiro de Computação | Analista de dados Itaú | Cloud Solutions | Big data | ETL | Dataviz | Dat...São Paulo, São Paulo, Brazil
Mohammed ali
B1 Licensed Engineer | Fire Safety Warden | AML KIWA EASA B1 and B2 & UAE GCAA B1 & B2.Abu Dhabi Emirate, United Arab Emirates
Ca. parag bharti
Principal Project Manager at SAP India Private LtdDelhi, India
Abhay kapoor
Managing Director at MNC Group of companiesDelhi, India
Elvin lim
Revenue Analytics @ AutodeskSingapura
...