
Chris Jones
Engineering Director

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About me
Consultant IT Service Owner / Delivery Change management
Education

BTEC
2000 - 2001HND Engineering
University of Portsmouth
2004 - 2005MSc Engineering & Management
Cranfield School of Management
2008 - 2011MSc International Human Resource Management
Experience

Royal Navy
Sept 1984 - Sept 2012Engineering DirectorA “first career” of significant personal and professional development from entry, as an Engineer Apprentice, to retirement, as the Engineering Head of Department at the rank of Lieutenant Commander.Career provided extensive technical, systems, test and personnel management experience with numerous engineering / project focused roles to introduce and sustain the military capability generated by the full range of maritime combat systems and delivered by leading and motivating teams of highly qualified technicians. Show less

Amazon
Nov 2012 - Nov 2012Engineering & Facilities Manager
Computacenter
Nov 2013 - Jan 2024• Successful IT infrastructure lead project and test manager operating at a senior level within a wide range of UK blue chip companies• Project technologies and solutions include data centre transformations and server migrations, windows desktop upgrades, infrastructure build outs and Citrix mobility solution. • Consistently employed Computacenter’s adapted Prince2 methodology, to plan, manage, monitor and report Profitability/Governance and track Risks, Actions, Issues and Dependencies of projects delivered. • Excellent client feedback received as a result of effective stakeholder engagement and communication ability; achieving internal recognition awards and successive promotions Show less Project at MAJOR BRITISH RETAIL & COMMERCIAL BANK Completed two engagements at central London based national bank employed on the client side working with a major global IT delivery company involved in a £260m on/off premises cloud programme; First engagement was a 3-month assignment as Cloud operating model strategy and planning PM, providing management of senior consultancy resources engaged in the assessment and maturity of the Banks’ cloud operating model. Second engagement was a 6-month assignment embedded in the Bank’s central PMO in the role of deliverables, dependencies and obligation acceptance manager and programme plan oversight. Show less Project at a UK "BIG 6” ENERGY COMPANY Integration work stream PM / Lead PM for Mobile Managed Service with leading UK Energy company.Role included lead PM during initiation stage and then management of challenging ITSC/ITSM (Service Now to Remedy) Integration work stream, with particular emphasis on close management of 3rd party suppliers. Test and release management competences significantly utilised in this role, as was the adherence to selected Agile methods. Service management focus was maintained throughout the transition assignment and successful relationships fostered to enable fulfilment of deliverables to enable the Service. Show less Project at MAJOR GLOBAL PAYMENTS TECHNOLOGY COMPANY LPM responsible for windows server migration project into newly built software defined data centre, which was completed within a highly aggressive timeline. Project required employment of circa 25 consultant personnel and associated project / test resources. Project Professional service baseline cost £1.2m LPM responsible for the implementation and migration of a Citrix XenMobile enterprise mobility solution to the Corporate Executive leadership team and Director level personnel. Concurrent 6 months Programme Change Manager role also conducted in this role Show less Project at GLOBAL CRUISE OPERATOR Implementation Project manager for new build cruise ship IT project. Project technologies included Datacentre, SRM, Network and end user deployment. Approach comprised of system proving at UK build and test environment and subsequent logistics move for implementation phase at North Italian shipyard.Successful project complicated despite arduous build environment within the Italian shipyard and absolute deadlines. Show less Project at NATIONAL RAIL TRANSPORT INFRASTRUCTURE ORGANISATION Transformation and Transition Programme plan manager requiring extensive liaison with key stakeholders and identification of risks / issues to key milestone to Programme board.Transformation test manager - evidence compilation and defect reporting of component and system integration testing during transformation build; creation and ownership of Test Completion Reports throughout Client’s Test Assurance processes. Show less
Head of Global Service Desk Systems
Dec 2021 - Jan 2024Senior Project Manager
Jun 2013 - Dec 2021Test Manager
Jun 2018 - Jul 2018Senior Project Manager
Oct 2017 - May 2018Senior Project Manager
Nov 2016 - Aug 2017Lead Project Manager
May 2015 - Aug 2016Implementation Project Manager
Oct 2014 - Mar 2015Project Manager
Apr 2014 - Oct 2014Lead Project Manager
Jan 2014 - Apr 2014Lead Project Manager
Nov 2013 - Dec 2013

Self Employed
Jan 2024 - Nov 2024Career break
Carbon60 Project Services
Dec 2024 - nowInformation Technology Delivery Change Management Consultant
Licenses & Certifications

ITIL Intermediate Certificate in IT Service Operation
AXELOS Global Best PracticeOct 2017
ISTQB Certified Tester Foundation Level
ISTQB - International Software Testing Qualifications BoardJan 2018
ISTQB Certified Tester Advanced Level Test Manager
ISQI GmbHAug 2018
ITIL Foundation Certificate in Service Management
AXELOS Global Best PracticeJun 2014
ITIL Intermediate Certificate in IT Service Transition
AXELOS Global Best PracticeApr 2015
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