Carrie Heckel

Experience

• 

  Ferrara & Company

  Jun 2011 - Aug 2011

  Intern
• 

  Freelance

  Jan 2012 - now

  Production Designer
• 

  Victory Records

  Jun 2012 - Aug 2012

  Intern

  Preparing orders to be shipped, calling vendors, reaching out to fans through social media, preparing materials for music festivals, searching for prospective talent, data entry, updating website material

• 

  Tulip Toy Gallery

  Jun 2013 - Jul 2014

  Associate

  Open/close duties, inventory, counting the registers, cleaning/organizing the store

• 

  Lush Fresh Handmade Cosmetics North America

  Aug 2014 - Aug 2015

  Senior Sales Ambassador/Keyholder

  Open/closing duties, counting the register, leading sales ambassadors in training and on the floor, cleaning and organizing the store

• 

  For George on His 30th Birthday

  Sept 2015 - Sept 2015

  Production Designer

  Production Designer for Columbia Graduate program student film "For George on His 30th Birthday"Duties included: makeup and costume design, set design, props and miscellaneous production tasks

• 

  Gold Teeth Brooklyn

  Oct 2015 - Jul 2016

  Screen printer
• 

  Barrel Maker Printing

  Mar 2017 - Sept 2017

  Production Assistant

  Manual/automatic screen printing , mixing ink matching Pantone colors

• 

  ARC Gallery

  Sept 2017 - Sept 2018

  Intern
• 

  Vichcraft

  Dec 2017 - Apr 2019

  Assistant

  Assist owner with a variety of duties including mailing products, setting up and organizing the studio, and any other projects that arise

• 

  Crafty

  Sept 2018 - Aug 2022

  Cafe Coordinator

  Managed all things related to the Cafe Program, the most premium offering for clients including: hiring, day-to-day management of 15 employees, ordering supplies, creating menus for new clients, designing drink specials, implementation of new cafes, and weekly quality control. Lead 6 unique cafes and a pop-up event cafe program to showcase our service to prospective clients.

• 

  Songfinch

  Oct 2022 - Mar 2023

  Customer Success Specialist

  Responded to all customer inquiries, creative problem solved with customers, determined the best path forward for any song revisions, submitted song revisions and communicated with artists/Music Supervision/Revisions/Product fulfillment teams to coordinate best solutions for customers. Worked on editing our language in macro responses to best fit our brand voice. Also assisted Product Fulfillment with uploading songs to streaming services via Landr.

• 

  Trala, Inc.

  Sept 2023 - now

  Student Support Specialist