Olga Kurman

Experience

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  Euro Diesel Master

  May 2008 - May 2009

  Junior specialist. Administrative

  Full-service customer ordersAssistance in the preparation of commercial offersAdministrative tasks associated with the work of the sales departmentBuilding and maintaining long-term relationships with customers

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  Sitel

  Nov 2009 - Aug 2012

  Customer support HP and Nokia

  Provide information about products and promotions (accessories Nokia and HP)Recording and classification of all telephone and email customer requestsSolving technical problems using available tools and proceduresCooperation with other teamsBuilding and maintaining relationships with customers

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  Profi-Lingua Kraków

  May 2012 - Dec 2014

  Teacher of Russian

  Intensive language courses for employees of the Ministry of Foreign AffairsPreparation of the security staff of embassies and consulates to work with theRussian-speaking customerRussian language course for a railway logistics company (DB Schenker)

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  Arteria S.A. Google

  May 2013 - Oct 2016

  Verifier QA Google AdWords

  Verifier and analysis team member’s conversations with clients in the project Google AdWords, provide guidance and advice to team members, prepare the training for newcomers, verifying the efficiency of the staff

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  EiiPii

  Sept 2016 - Jan 2017

  Software Quality Assurance Tester

  Web Application manual testing, web service testing using SoapUI, preparation of test cases

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  Mobica

  Feb 2017 - now

  Software Engineer In Test

  Planning, estimating tasks for new featuresReviewing specifications and creating queries to the new features specified in theavailable documents from clientCreating Test Cases and Test RunsTest Case creation and executionQuality assurance