Adolfo Morales

Experience

• 

  Jabil

  Jul 2004 - Sept 2004

  Debug Technician

  Debug and Repair Defects for Mobile Phones Nokia

• 

  Flex Manufacturing

  Nov 2004 - Apr 2019

  QA Manager
• 

  Flex

  Nov 2004 - Apr 2019

  ESSENTIAL DUTIES AND RESPONSABILITIES FOR WHIRLPOOL ACCOUNT. Ensure that Organization´s Quality Management System conforms to customer, internal, ISO 9001 and regulatory requirements. To Oversee Inspection (examination) of FG or Raw material in Assembly process, Shipment area or Customer area. To validate and confirm that all customer´s requirement are being applying in the process.To Oversee and improve RMA Process Experience in PPAP for not automotive customer.Main Customer Service with regular visits for FACE TO FACE Meeting and KPIs Meeting Show less Ensuring Customer Satisfaction, following the Customer requirements during the production, Tracking Metrics, Customer Service, Kaizen, Corrective Actions, Supplier Quality Assurance, Documentation FMEA, QCP, PPAP, Work Instructions, Procedure.Weekly & Monthy Reports for High Direction. Leadership during Improvements Meeting. Line Support.NPI DevelopmentNPI Tranfer from USA, China & Europe.QA Manager Support representing to QA Engineering in Staff meetings, Kick off Meeting, Customer Service, Potential Customer Presentations.Experience high volume high mix.Experience in Products like Mobiles, Bank Terminals, DVRs, Communications technology, Products for intelligent energy management solutions. Show less

  • Quality Manager

    Apr 2017 - Apr 2019

  • QUALITY ENGINEER

    Jul 2006 - May 2017

  • Manufacturing Supervisor

    Nov 2004 - Jun 2006
• 

  Jabil

  Apr 2019 - Jan 2022

  To be on charge of coordinate the quality activities in an specific project assigned by the company, to work and lead QA and SQE engineers in order to reach the metrics and customer satisfaction.

  • Assistant Plant Quality Manager

    Sept 2021 - Jan 2022

  • Project Quality Engineer (PQE)

    Apr 2019 - Sept 2021
• 

  Flex

  Jan 2022 - now

  Site Quality Senior Manager

  Responsible of the Quality organization for the PIC (Product Innovation Center) in charge of the New product introduction, & GSSOrganization in charge of value addedFulfilment, service Parts Logistics and Returns and Repair and Recovery (repair after warranty, Debug / Failure Analysis for repair, Direct order fulfillment, Product Configuration BTO & CTO, etc)• Leading a quality headcount of around 100 people (IDL/DL) in 4 different buildings in north campus.• Maintaining contact with customers to ensure their business needs are met or exceeded, customer score cards >9 of 10 points.• Assuring QMS, ISO 9001 and TL9000 certificates are maintained in the organization. • Establishing QA objectives and the plans of Action.• Ensuring NPI programs are launched and transferred to Mass production with the agreed manufacturability and yield levels.• Implementing with HR strategies to recruit and retain a qualified and motivated workforce. Show less