Rayon Burns

Rayon Burns

Technical Support Manager

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location of Rayon BurnsJamaica

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  • Timeline

  • About me

    Sales Manager/ AI Integration Consultant

  • Education

    • University of the Commonwealth Caribbean

      2006 - 2009
      Bachelor of Science - BS Information Technology Pass
  • Experience

    • Supreme Ventures Ltd.

      Oct 2011 - May 2016
      Technical Support Manager

      Maintained Casino Management Software and Hardware systems to ensure company standards were met and customers satisfied.

    • Onpoint Delivery Services

      May 2016 - Feb 2017
      Operations Manager

      Manage Overall Operation. The services we provided were door to door island-wide delivery of packages of any size.

    • QUIKANOU | QUICKCANOE

      Feb 2017 - Nov 2017
      Logistics Manager

      Create logistics network which enabled persons to shop online from Jamaican stores and have their goods delivered world-wide.

    • MPV International

      Feb 2018 - Oct 2024
      Recruitment Consultant
    • Centerfield Jm

      Mar 2022 - now
      Senior Sales Manager

      Sales Process Optimization:Collaborated with sales leadership to identify and address inefficiencies within the sales processes. Designed, implemented, and continually refined these processes, ensuring they were scalable and aligned with the company’s growth objectives.Systems and Tools Management:Coordinated with IT and other departments to maintain system functionality and provided training to sales teams on effective tool usage.Data Management and Analysis:Maintained the integrity of sales data across all platforms, developing and sustaining dashboards and reports that delivered actionable insights. Analyzed performance data to uncover trends and potential areas for improvement.Sales Forecasting and Strategic Planning:Contributed to the development of precise sales forecasts, supported the creation and management of quotas and compensation plans, and offered analytical input during the planning process to ensure realistic and achievable sales targets.Interdepartmental Collaboration:Worked closely with Marketing, Finance, and Product teams to ensure that sales strategies were in sync with broader company initiatives. Acted as a key liaison, facilitating communication and cooperation between the sales team and other departments Show less

  • Licenses & Certifications