
Rayon Burns
Technical Support Manager

Connect with Rayon Burns to Send Message
Connect
Connect with Rayon Burns to Send Message
ConnectTimeline
About me
Sales Manager/ AI Integration Consultant
Education

University of the Commonwealth Caribbean
2006 - 2009Bachelor of Science - BS Information Technology Pass
Experience

Supreme Ventures Ltd.
Oct 2011 - May 2016Technical Support ManagerMaintained Casino Management Software and Hardware systems to ensure company standards were met and customers satisfied.

Onpoint Delivery Services
May 2016 - Feb 2017Operations ManagerManage Overall Operation. The services we provided were door to door island-wide delivery of packages of any size.

QUIKANOU | QUICKCANOE
Feb 2017 - Nov 2017Logistics ManagerCreate logistics network which enabled persons to shop online from Jamaican stores and have their goods delivered world-wide.

MPV International
Feb 2018 - Oct 2024Recruitment Consultant
Centerfield Jm
Mar 2022 - nowSenior Sales ManagerSales Process Optimization:Collaborated with sales leadership to identify and address inefficiencies within the sales processes. Designed, implemented, and continually refined these processes, ensuring they were scalable and aligned with the company’s growth objectives.Systems and Tools Management:Coordinated with IT and other departments to maintain system functionality and provided training to sales teams on effective tool usage.Data Management and Analysis:Maintained the integrity of sales data across all platforms, developing and sustaining dashboards and reports that delivered actionable insights. Analyzed performance data to uncover trends and potential areas for improvement.Sales Forecasting and Strategic Planning:Contributed to the development of precise sales forecasts, supported the creation and management of quotas and compensation plans, and offered analytical input during the planning process to ensure realistic and achievable sales targets.Interdepartmental Collaboration:Worked closely with Marketing, Finance, and Product teams to ensure that sales strategies were in sync with broader company initiatives. Acted as a key liaison, facilitating communication and cooperation between the sales team and other departments Show less
Licenses & Certifications
- View certificate

PowerPoint: From Outline to Presentation
LinkedInMar 2025 - View certificate

Leading with a Growth Mindset
LinkedInFeb 2024 - View certificate

Top 10 Rules for Highly Effective Leadership
LinkedInJun 2024 - View certificate

Coaching Skills for Leaders and Managers
LinkedInDec 2023 - View certificate

Delegating Tasks
LinkedInNov 2023
Recommendations

Sema schmidt
Chief Commercial Officer (CCO) | eCom Director | CMO | Förändringsledning | Omställning | Transforma...Stockholm, Stockholms län, Sverige
Teenu khatkar
PMP®,(PMI-ACP)®,SAFe®, ITIL®,Business Architect,Finance change/ Finance transformation, Business Tra...Bengaluru, Karnataka, India
Zhonghao lu
Air Liquide - Energy Transition Products ManagerChina
Goutam debnath
Assistant System Engineer at Tata Consultancy ServicesKolkata, West Bengal, India
Natalie lyla ginsberg
Global Impact OfficerLos Angeles, California, United States
Carlos gonzalez
Founder of Dream Infinite Realty GroupTampa, Florida, United States
Dr.davina gadipe
Pharm D (Doctor of Pharmacy) Clinical Data Abstractor, PrimEra Medical Technologies.Hyderabad, Telangana, India
Sreejith s l
Software professional with expertise in LLM & NLPBengaluru East, Karnataka, India
Lisa kellar
Senior Project Manager at Kettering HealthCincinnati Metropolitan Area
Jaco maré
Product Engineering Manager @ Accenture | Product Designer, Technical Product Management, Certified ...City of Johannesburg, Gauteng, South Africa
Dmitry malyshev
Senior Software EngineerРоссия
Binay kumar
Software PX Specialists at SAPGurgaon, Haryana, India
Barb westerbaan
Parent Educator, Community Builder, RECELindsay, Ontario, Canada
Suchit charaschanya
MEng Mathematical Computation @ UCL | Quantum Algorithms Intern @ Phasecraft | Incoming Software Eng...London, England, United Kingdom
Sydney jones
Catalyst Conjurer | Cashflow Strategist | Business Consultant | Identity Theft Risk Management Speci...Knoxville Metropolitan Area
Dr merina c janet
MD-Community Medicine; Christian Medical College, LudhianaLudhiana, Punjab, India
Georgi yanev
Student at Sofia University St. Kliment OhridskiSofia, Sofia City, Bulgaria
Shubham agrawal
Innovating in VR/AR & Game Development | Co-Founder & COOSurat, Gujarat, India
Tarcísio batista
Leader | Mechanical Engineer | Project Management | Specialist | EngineerTaubaté, São Paulo, Brazil
Rafael donadio
Project Engineer | Vehicle Architecture EngineerMelbourne, Victoria, Australia
...