Lisa Kellar

Experience

• 

  CMHC / Voice Input Technologies

  Jun 1996 - Feb 1999

  Product Analyst

  - Managed Product Analyst team in the development of continuous speech recognition software products for various medical specialties including Oncology, Cardiology, Orthopedics, Emergency Medicine, and Behavioral Health. - Developed and managed customer product development plan: analyzed product requirements, designed project plan and development methodology, tested products for quality and customer acceptance, and implemented and supported final product.

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  Vertex Systems Corporation

  Mar 1999 - Mar 2003

  Project Manager

  - Managed over 60 enterprise workflow system implementations in 4 years related to case management, billing, accounting, time tracking, job production and payroll. - Managed a multidisciplinary team of project management, trainers, customer support representatives, and technical writer.

• 

  Anthem, Inc.

  Mar 2003 - Aug 2021

  * Managed multi-functional senior program management team through medical claims platform consolidation and migrations, a 10-year initiative totaling over $500m in business and technical solution scope delivery.* Provided subject matter expertise and project management for medical product portfolios, claims adjudication configuration and development, operational readiness for new business processes.* Documented and delivered executive leadership presentations explaining customer risks and impacts to service, production processing experiences, platform processing variances, issues root cause analysis. Show less * Managed ClaimsXten™ clinical editing and Anthem enterprise medical policy implementation.* Managed eBusiness projects and operations, focusing on redesigning enterprise secure member portal, implementing custom secure portal for members over age 65, supporting Personal Health Record and Health Risk Assessment enrollment and reporting, matching health and wellness medical content based on patient personal experiences.* Managed the eBusiness plan for Pharmacy Benefit Management clinical services represented through a secure member portal. Business capabilities included enabling online prescription refill orders, refill reminder notifications, integrated prescription and pharmacy clinical content, online formulary searching.* Managed Life and Disability company migration for legacy claims and membership systems, including capabilities to map billing and claims records, developing a front-end application to enroll members faster, automating billing statement mailings. Show less

  • Principal Consultant

    May 2020 - Aug 2021

  • Director Program Management

    Feb 2013 - May 2020

  • Senior Project Manager

    Mar 2003 - Feb 2013
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  Kettering Health

  Sept 2021 - now

  Senior Project Manager

  * Implement Revenue Cycle projects and enhancements related to hospital billing, payer integration, professional coding.* Led an enterprise program to implement Rebranding, representing marketing design standards, signage fabrication, credentialing, licensing, Epic and non-clinical system updates and data management.