Stephanie Olson

Experience

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  Loyola University Chicago

  Aug 2008 - May 2012

  Student

  Biology Council Member (Nov. 2008- Present)An elite class of biology majors (one boy and one girl from each class) whom which are chosen by the biology department to improve the smoothness and sophistication of the biology department, as well as help ease the transition of students into the biology major and guide them onto graduation.Odyssey Healthcare Volunteer (Nov. 2008- Present)A well-known hospice organization that improves the quality of life for patients facing terminal diagnoses, while providing companionship, healthcare, and support for those terminally ill patients and their grieving loved ones. American Red Cross Member (Nov. 2009- Present)A subclass of the American Red Cross Association consisting of Loyola students working to motivate the Loyola community to donate blood and become more involved in supporting the American Red Cross Society and their goals. We also set up fundraisers for countries in need of better access to healthcare and countries facing struggles.American Medical Student Association Member (Sept. 2008- Present)A collegiate club consisting of pre-medical students dedicated to committing their lives to a career in medicine. We also work to promote local and international healthcare organizations by setting up fundraisers, charity events, and guest speakers to educate those seeking a career in medicine on the importance of a global healthcare system. Psychology Research Team Volunteer (2008-2009)An independent research team in Loyola University’s psychology department dedicated to understanding and improving child behavior by examining parent/child interactions. I volunteered to help audit and transcribe research data for their project by listening to interviews and transcribing the information into a Google document so that the researchers could readily and easily access the information. Show less

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  Cook County Clerk's Office

  Apr 2009 - Nov 2011

  Equipment Manager and Election Judge

  Serve as an equipment manager and election judge for Illinois elections. Setup, operate, and calibrate election machines, manage election judge panels, and serve as voter election card activator and data submission coordinator.

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  White Pines Golf Club Banquet Office

  Apr 2009 - Jan 2011

  Receptionist and Wait Staff

  A local golf club and reception hall. Worked in the office; answering phones, writing contracts, helping customers plan and prepare their events and weddings, keeping track of checks and orders, and doing other miscellaneous office work. Also worked as a wait staff and server for events hosted in the reception hall and Wedding rehearsals.

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  Kid Care Medical Group

  Oct 2010 - Jan 2011

  Data Entry, Proofreading, and Billing

  An organization in Elgin designed to provide affordable healthcare for a vast majority of people with different ethnicities and underprivileged backgrounds. Worked with mass amounts of medical data and entry, plugging in patient information into their databases, updating patient visits and medical history’s, billing patients, and proofreading their databases to find and correct any errors that may exist.

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  Suburban Associates in Ophthalmology

  Jun 2012 - Jan 2017

  Managed the daily clinical and software operations among all three offices. Responsible for complying with OSHA/Stericycle among offices and setting up yearly evaluation and training. Assisted with onboarding and training of new hires. Oversaw daily office flow and made continued improvements. Created technician schedules to ensure proper coverage and successfully implemented When I Work scheduling to improve scheduling among all locations. Assisted in setup and transition from IO Practiceware to MD office and implemented practices first patient portal (MyCare Portal). Monitored PQRS, MU Stage 1 and 2 and MIPS, ACI/PI, assisted with attestation and updated workflows to increase performance and maintain positive payment adjustment. Inventoried and ordered clinical supplies. Performed equipment repairs, calibration and maintenance. Assisted in employee performance appraisals. Optimized technology, standardized processes and procedures, identified and resolved workflow issues and assisted with creation of job descriptions. Worked with billing to improve clinical documentation and increase reimbursement. Show less A high-volume, multi-specialty Ophthalmology practice with three office locations and 7 physicians in the Northwest Suburbs. Responsible for daily patient workups and all pre-diagnostic testing: OCT, HVF, Lenstar, IOL Master, Auto-refraction, Lensometry, Fundus Photography, ASCAN, Pachymetry, Refraction and Sensory Testing. Also responsible for triaging, prior authorizations and prescription refills. Ophthalmic scribe for all specialties on paper charts and EHR. Proficient in ICD-9 and 10, modifiers, billing and coding. Assisted with major transformation from paper medical charts to IO Practiceware (electronic records), providing communications, training and technicial support throughout the process. Assisted with building exam templates. Build training tools to update technicians on governmental, billing, standard of care changes. Show less

  • Lead Ophthalmic Technician

    Mar 2015 - Jan 2017

  • Ophthalmic Technician and Scribe

    Jun 2012 - Mar 2015
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  SUBURBAN ASSOCIATES IN OPHTHALMOLOGY, LLC

  Jan 2017 - Aug 2022

  Practice Director

  Responsible for recruiting, onboarding, training and managing employees. Our organization consists of 8 board-certified Ophthalmologists and around 65 employees. Onboarded and trained newest physician, Dr. Alexander Yeung. Responsible for maintaining physician files for re-credentialing. Human resources: successful creation and implementation of employee handbook with attorney guidance, managing and resolving patient and employee incidents or concerns, overseeing workmans compensation claims, employment paperwork and files, updating and performing employee reviews, ADP/payroll and employee benefits. Build and monitor templates to ensure maximum scheduling and patient flow across locations. Track employee and physician time off; updating calendars and filling time gaps. Monitoring of MIPS, performing attestation and updating workflows to increase performance and maintain positive payment adjustment. Staying up to date with current Ophthalmic trends and governmental regulations and making the appropriate organizational adjustments. Evaluate staffing, scheduling and overall organizational operations to improve performance and decrease overhead. Responsible for our Arlington Heights renovation and expansion: created and finalized floor plan to improve clinical efficiency, budgeted, purchased and upgraded all equipment while containing cost. Also lead our Hoffman Estates tenant improvement and remodeling project. Update and edit business web page (Prosites). Adjust and update phone system and phone tree as necessary (Star2Star and successfully transitioned to Vonage in 2020). Holds meetings with shareholder and management to continually evaluate organizational structure and make improvements. Responsible for supply ordering, equipment inventory, repairs and service agreements. Oversaw setup, training and implementation from MD office to Modernizing Medicine. Show less

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  Advanced Eye Care, SC

  Sept 2022 - now

  Clinical Manager