Alejandro Moncada

Experience

• 

  Universidad del Zulia

  Aug 2006 - Dec 2006

  Internship

  - Supervised the computer network of the Chemistry Department at the University of Zulia.- Assured the connectivity between the labs and the computer servers for proper functionality of the chemistry software applications used in the department.- Solved technical problems to maintain the network infrastructure well functionality.

• 

  Telnet S.A

  Jan 2007 - Dec 2007

  Network Technician

  - Trained as a network technician.- Learned the basic troubleshooting techniques of Cisco network devices.- Developed network topologies, cabling layout.- Gained hands-on experience of Cisco network devices.- Studied the CCNA full course curriculum.

• 

  Wichita State University

  Jan 2009 - Dec 2010

  - Administered Spanish IQ test in elementary schools- Assisted the children during the testing process- Provided children performance feedback to teaching staff - Researched in the area of Underwater Wireless Sensor Networks (UWSNs).- Developed a sensor prototype to capture underwater data.- Programmed sensors to collect underwater data to a station. - Graded homework, quizzes, and exams of students of the Discrete Structures in Computer Science I class.- Provided assistant to the students regarding the different topics of the class.- Supervised students during an exam period.- Taught the class course to students when necessary. - Taught programming skills to students of the Problem Solving and Programming in C class.- Assisted students during the programming labs.- Supervised the labs of the Computer Science department.

  • Graduate Research Assistant

    Aug 2010 - Dec 2010

  • Graduate Research Assistant

    Jan 2010 - Jul 2010

  • Teaching Assistant

    Aug 2009 - Dec 2009

  • Computer Lab Assistant Volunteer

    Jan 2009 - Jul 2009
• 

  Cisco

  Jan 2012 - Jan 2014

  - Supervised SBCD Engineers performance.- Developed road maps to achieve the goals, increase productivity, and quality of the department.- Provided technical support to the SBCD department.- Provided training to SBCD Engineers. - Developed general content support for Small Business Devices.- Tested Small Business devices before public release, in order to avoid future bugs.- Real-time assistant to customers (GTAC) to troubleshoot any issue regarding a Small Business Device.

  • Small Business Content Development (SBCD) Lead Manager

    Jan 2013 - Jan 2014

  • Small Business Content Development (SBCD) Engineer

    Jan 2012 - Jan 2013
• 

  Huawei Enterprise

  Jan 2014 - Mar 2016

  Network Technical Team Lead

  - Developed Low Level Designs (LLD) to explain properly the network solution of a project.- Developed Bill of Quantity (BOQ) documentation to determine the activities each cooperator (supplier) performs during the delivery of a project.- Developed the network solution of projects, according to the customer needs.- Involved in all the steps of a project delivery (dispatch of network devices, Hardware Installation, software installation, commissioning of network devices, and test protocols of the network solution).- Performed along with the customer the Acceptance Test Protocol (ATP) in order to show the customer the well functionality of the network solution provided.- Provide technology training to the network staff of the enterprise department.- Provided technology training to the customer regarding the network solution.- Offered support in the recruitment of top network engineers to the staff.- Offered troubleshooting support to the customer.- Offered troubleshooting support to the Enterprise Business Group department. Show less

• 

  OFG

  Oct 2016 - Jan 2017

  IP Engineer

  IP Engineer for Huawei Technologies of Spain, Enterprise department:- On site testing and certification of network devices for customers- Network technical support for new/current projects- General troubleshooting support

• 

  Amazon Web Services (AWS)

  Feb 2017 - Jul 2023

  - Managed deployment programs across multiple regions delivering the next generation border and backbone network to support customers such as Cloudfront, S3/EC2, transit and peering, and direct connect (DX).- Managed scaling programs across multiple regions to maintain the existing border and backbone network, and support customer migration efforts to the next generation network.- Managed multiple teams, including networking, logistics, and data centre operation teams, to ensure tasks are delivered on time and identify path forwards to mitigate any blockers or delays.- Supported the networking department in hiring new employees, by actively participating in interview loops. Show less - Developed rack space, power and cooling solutions in constrained data centres, to unblock network rack installations and meet customers network demand. - Developed Scope of Works (SOWs) for the deployment teams, customized according to the data centre infra characteristics, to provide guidelines and best practices to install and deploy network racks. - Managed cabling vendors resources across clusters according to project priorities to ensure on time delivery. - Supported the infra delivery teams in hiring new employees, by actively participating in interview loops. Show less

  • Network Technical Program Manager

    Jun 2021 - Jul 2023

  • Planning Coordinator

    Mar 2019 - May 2021

  • Network Technician

    Feb 2017 - Feb 2019