Courtney Riethmuller

Experience

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  Oakey Electrical

  Jul 2011 - now

  Sales And Marketing Specialist
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  Local Appliance Rentals

  Jul 2011 - Jan 2020

  Multi-Branch Manager
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  Oakey Electrical

  Aug 2011 - now

  Chief Operations Officer

  Experienced Operations Manager with a demonstrated history of working in the retail appliance and electrical industry since 2011. I began my career with a school-based business traineeship and transitioned to full-time employment upon completing school. Over the years, I have taken on increasing responsibilities, managing the overall operations of our business, which includes sales, stock management, staff oversight, deliveries, accounts, payroll, and marketing—a key area I am passionate about.One of my most significant achievements was the successful launch of our e-commerce website in 2020. This platform now facilitates hundreds of orders shipped Australia-wide each week, greatly expanding our customer base. I have personally overseen all integrations with major online marketplaces, handling stock control, pricing strategies, and rate negotiations.In July 2023, I was involved in the acquisition of a second store in Dalby, where we expanded our team, inventory, and customer reach, while also introducing electrical contracting services. My dedication to operational efficiency, customer service, and marketing excellence has been recognised through multiple accolades, including being a finalist in the 2022 Australian Small Business Awards - Retail and placing in the top 3 at the 2022 Retail Awards. Further achievements include winning the 2023 Bi-Rite Store of the Year award and receiving the Recognition of Overall Excellence in 2024.Skills: Business Operations, E-commerce Integration, Staff Management, Sales Strategy, Stock Control, Marketing, Payroll, Electrical Contracting, and Marketplace Negotiation. Show less