Christopher Hahn

Experience

• 

  GEICO

  Jun 2005 - Oct 2008

  Claims Examiner

  Managed personal line automobile claims, negotiating bodily injury andproperty damage claim settlements

• 

  YORK RISK SERVICES GROUP INC

  Oct 2008 - Nov 2010

  Claims Examiner

  Handled litigated and non-litigated general liability and commercial autoclaims

• 

  PMA Companies

  Dec 2010 - now

  Lead strategic and technical direction for casualty claims, aligning with company objectives. Collaborate cross-functionally with departments such as Underwriting, Risk Control, and Sales. Manage and develop staff to ensure optimal performance and compliance. Utilize performance management processes to maximize team effectiveness. Maintain active claim diaries, participate in claim conferences, and identify compliance issues. Provided technical guidance to claims staff, managing various claim types. Developed and mentored team members to meet departmental needs. Administered salary and personnel programs, ensuring compliance. Utilized quality assurance programs to drive improvement initiatives. Maintained state adjuster licensing and ensured claim documentation accuracy. Investigated and managed diverse claims including auto, liability, and property. Maintained proactive diary systems and provided excellent customer service. Prepared claim status reports and attended client claim reviews. Managed legal counsel and ensured effective action plans. Maintained individual state adjuster licensing.

  • Claims Manager

    May 2022 - now

  • Regional Claims Supervisor

    Mar 2014 - May 2022

  • Claims Examiner

    Dec 2010 - Mar 2014