Mayank Mishra

Experience

• 

  Kashi infotech

  Nov 2008 - Dec 2010

  System Support Engineer

  Responsible for supporting equipment in a Microsoft Windows & UNIX environment, from design through implementation and support and performs a wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment. # Complete configuration, installation and support of equipment in a Microsoft Windows environment to the specifications of client proposals# Troubleshoot and resolve computer and telephony related issues when contacted by clients by providing both on-site and remote support# Maintaining software applications, operating systems and regular maintenance.# Managing assigned projects and program components to deliver services in accordance with established objectives.# Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support# Supervising the administration of systems and servers related network to ensure availability of services to authorized users.# Any other duties as assigned by management Show less

• 

  DCM Data Systems

  Jan 2011 - Oct 2015

  # Provides overall support and maintenance of operating systems and Availability for all AIX systems.# Monitors system performance on a daily basis to ensure adequate response times for production applications.# Establishes and documents procedures to ensure data integrity including system fail-over and backup/recovery.# Provides reliable backup services. Conducts routine hardware and software audits of AIX servers for compliance with established standards, policies, configuration guidelines, and procedures.# Provides recommendations to management on changes, upgrades, and new hardware as required.# Provides support to vendors and application programmers as necessary.# Maintains current operating systems, PTF levels, and patch versions that comply with vendor requirements.# Coordinates hardware repairs with appropriate vendors on supported platforms as necessary.# Performs research and development on new products, technologies, and operating systems as required. Show less

  • Specialist

    Apr 2015 - Oct 2015

  • Jr. Specialist (AIX Administration)

    Jan 2011 - Mar 2015
• 

  Adbot

  Oct 2015 - Mar 2016

  Unix Administrator

  Responsibilities:• Handled production servers available in the environment.• File system administration, create/ configure file systems, repair file systems and disk full issues.• Analyzing the servers for performance issues.• Linux OS upgrades.• Package Management using YUM and RPM’s.• LVM Configuration Management on Red hat Linux Servers using Volume Group, Physical Volumes and Logical VolumesInstallation and configuration of Linux servers in the network per specifications of clients• Monitoring the servers and Linux scripts regularly and performing troubleshooting steps• Attend calls related to customer queries and complaints, offered solutions.• Perform routine checks on the Linux servers.• Performance Monitoring of Linux Servers including CPU Utilization, Memory Utilization, and Disk Utilization etc.• Installation of packages and applications for Development and Testing Environment.• Doing Scheduled weekly/monthly maintenance of production servers on Linux, Solaris which includes tier-2, tier-3 changes.• Weekly maintenance of Linux Servers like Rebooting and Switching of servers from Primary to Secondary servers and doing failovers when required.• Planning, coordinating and executing changes (Front to back) submitted by the business Show less

• 

  IBM

  Apr 2016 - Sept 2021

  As an AIX Subject Matter Expert (SME) with expertise in Ansible automation, I excel in orchestrating and optimizing IBM's AIX environment through advanced automation solutions. Leveraging Ansible's powerful capabilities, I streamline system administration tasks, enhance deployment processes, and ensure consistent configurations across complex AIX infrastructures. With a focus on efficiency and innovation, I collaborate with teams to design, implement, and maintain automated workflows, empowering organizations to achieve greater agility, scalability, and reliability in their AIX environments. Show less As an AIX Administrator, I specialize in managing and maintaining IBM's UNIX-based operating system, AIX, ensuring its optimal performance and reliability. With a keen eye for detail and a passion for problem-solving, I handle tasks ranging from system installation, configuration, and troubleshooting to security management and performance tuning. Through my expertise, I strive to streamline operations, enhance system efficiency, and contribute to the seamless functioning of critical business infrastructure. Show less

  • Lead System Administrator

    Apr 2021 - Sept 2021

  • Technical Specialist

    Apr 2016 - Apr 2021
• 

  Kyndryl India

  Sept 2021 - now

  Lead Automation Engineer

  As a Lead Automation Engineer, I spearhead the development of Ansible code while providing critical support to approximately 22 accounts across Australia and New Zealand (ANZ), guiding them towards embracing automation to mitigate manual and repetitive tasks. My role extends to testing existing automation solutions, ensuring their accuracy and enhancing their reusability. Through strategic innovation and collaboration, I empower organizations to optimize their workflows, drive efficiency, and unlock the full potential of automation in their operations. Show less