Wasim Zeitouni

Experience

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  National Association of Women Entrepreneurs of Malaysia (NAWEM)

  May 2016 - Aug 2017

  ADMINISTRATOR AND PROJECT COORDINATOR

   Compiled and maintained the updated list of products and services available by the participants. Collect photos, description, the name of product/service, cost & price list of each item. Discussed with the participant, mentor and project manager on the pricing of each item. Built an online directory of all participants’ products & services and easy search mechanism. Visited selling sites of each participant with the project manager, mentors and/or admin assistant. Organize opportunities for the participants to showcase their goods & services, be it on the ground or online. Assisted each participant on their marketing strategy and strengthening it over time; how to increase their customers. Prepared weekly, monthly, quarterly, and yearly reports. Show less

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  Zambri isa and sivam

  Nov 2017 - Jun 2018

  Law Clerk

   Prepared loan documents for bank clients and inform the clients of all updates  Responded and redirected phone calls and booked appointments Completed follow-up reports for senior staff Arranged and closed files ensuring the right documentation Attended the signing of documents at the bank and explained the loan process to the client

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  AutoShack Auto Parts

  Jul 2018 - Dec 2018

  Warehouse Assistant

   Collect items for new online orders Packaging and shipping items Reported missing Items for supervisors and performed random inventory for items in the warehouse Received new shipments and arrange them in their respective place

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  Alexanian Carpet, Flooring & Window Covering

  Aug 2019 - Jul 2020

  Administrative Assistant

   Responsible for ordering new items and follow up with delivery and installation times Follow up with customers for any pickup or problems Complete payments for customers Shipping and receiving materials from/to other stores

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  Fox IT Canada

  Aug 2020 - Oct 2020

  Help Desk Technician

   System updates for clients computers Resolve new tickets from clients by remote control to their PC when it is a software problem  On-site visits for hardware problems Configure VoIP phones Network cabling for new sites

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  Beyond 20/20 Inc.

  Jan 2021 - now

  System Support Specialist

  -Configuring new SQL servers for Clients and for testing and setup Database,Analysis, and Reporting Services.- Setting up new web servers and configuring IIS by creating Application Poolsand Sites.- Investigating problems with XML and JASON files submitted by clients andlook if the files are following the state standards.- Build a how-to documentation to help clients with hands-on information andprovide faster solutions to them.- Implementing new upgrades on websites and software, Solving issues withfront and back-end servers.- Setup VPN and Log management with VMware NSX- Provide support for clients and other teams regarding products and servers,additionally managing users and data for the clients. Show less