Sheriff El Hadey

Experience

• 

  Big Apple American International Co. for Pharmaceuticals

  Jun 1997 - Jan 2002

  Information Technology Coordinator

  - Coordinated with staff, and department managers to determine requirements for new or modified Software, Hardware.- Conducted vendor negotiations for hardware and software purchase, negotiated best pricing.- Installing applications, settings, and solving problems in Windows with all versions including connecting computers through networks. - Management and administration all IT Assets.- Analyze the problem, determine its source and give technical support for all Employees.

• 

  Covertina Company

  Feb 2002 - Jan 2014

  Technical Support Help Desk

  - Provide high quality technical support for PC’s in the Company.- Edit & Review for company web site & make any amendment of it.- Supervise on: any new purchase for the PCs and anything for it.- Make products design by Photoshop.

• 

  Ignite Solutions

  Mar 2014 - Sept 2014

  IT Solutions Associate, System Administrator

  - Provide high quality technical support for PC’s in the Company.- Plans, Designs and Implements data connectivity for LAN networking equipment (Servers, Routers, Switches, AP,… etc.)- Install and Troubleshooting Active Directory, DNS and DHCP.- Implementation, Monitor and Troubleshooting Group Policy.- Implementation, Monitor, Backup and troubleshooting Servers, Connection, and Network racks.- Monitor and troubleshooting the operation of computer of computer operating systems- Provide high quality technical support for Hardware and operating systems problems over the telephone or Team Viewer to the customer and solving all problems. Show less

• 

  CDC Abdelhalim

  Sept 2014 - Aug 2018

  IT Consultant, IT Solutions Expert

  - Provide high quality technical support for PC’s in the Company.- Plans, Designs and Implements data connectivity for LAN networking equipment (Servers, Routers, Switches, AP,… etc.)- Install and Troubleshooting Active Directory, DNS and DHCP.- Implementation, Monitor and Troubleshooting Group Policy.- Implementation, Monitor, Backup and troubleshooting Servers, Connection, and Network racks.- Monitor and troubleshooting the operation of computer of computer operating systems- Provide high quality technical support for Hardware and operating systems problems over the telephone or Team Viewer to the customer and solving all problems. Show less