Rob West

Experience

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  Northwest Airlines

  Jan 1988 - Aug 2009

  Performed operational checks and maintenance on all company aircraft. Demonstrated proficiency with hangar operational checks as well as line maintenance environment. Extensive avionics project installation, development, modification, and troubleshooting work on all company aircraft both in the check and line environment. Responsible for compliance with service bulletins, airworthiness directives, engineering authorizations, and policies and procedures. Extensive work with maintenance manual, wiring manual and illustrated parts catalog. Knowledge of FAA regulations and technical standards. Show less

  • Principal Engineer, Avionics

    Sept 2006 - Aug 2009

  • Manager, Aircraft Maintenance

    Jan 2002 - Aug 2006

  • Aircraft Maintenance Technician

    Jan 1988 - Jan 2003
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  Delta Air Lines

  Sept 2009 - Jan 2012

  Principal Engineer, Avionics

  Responsible for the aircraft fleet configuration control of avionics equipment to include maintaining compliance with applicable FAA, OSHA, EPA and other governing regulations. Project management of fleet avionics upgrades to include: cost/benefit financial analysis, business case proposal, project development, materials procurement, implementation plan, and on-going technical support with all affected organizations.

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  United Airlines

  Feb 2012 - Jun 2020

  Management of overall operational and mechanical reliability of United fleets. This includes operational risk, reliability improvement, and out of service recovery plans. Execution on the strategic vision through fleet health improvement roadmaps.> Oversee and coordinate strategic and tactical operations performance including cancellation / delay reduction and customer service delivery. > Ownership of the overall fleet reliability plan to include implementation, project coordination, and tracking.>Proven track record managing large-scale fleet lifecycle extension programs, return to service, and retirements plans.>Customer Focused and collaboration with key stakeholders such as: engineers, data analysts, planning, maintenance, flight operations, maintenance programs, and network operations to improve overall operational reliability. >Leveraging reliability, data analytics, data bases Show less > Supervise and direct management of a Systems Engineering team to ensure the delivery of technical engineering support services and financial objectives to the division in support of a fleet exceeding 700 + aircraft assets. > Leadership of the engineering team to include work flow prioritization, performance management, and mentoring > Guided the development of complex designs and implementation plans, project justification, funding approval, and technical support. > Project modifications on the Airbus A319/A320, Boeing B777, B787, B767, B747, B757, B737 fleets, which addressed regulatory compliance, reliability, and operational deliverables. > Monitored aircraft performance to provide continuous improvement and initiation of proactive actions to support line operations.> Responsibility includes CASS (Continue Analysis and Surveillance Systems), adherence to all Federal Regulations, AD’s, CDCCL & FAR’s. > Ensure compliance of approved configurations and ICA programs including compliance to MRB, ETOPS CMP, MRB, AWL, CMR, SFAR88, EWIS, Airworthiness Limitation Item (ALI) required tasks, and LOV (Limit Of Validity) aircraft life study analysis. > Highest focus on Operational Risk Management Show less Project management of fleet avionics upgrades to include: technical analysis, cost/benefit financial analysis, configuration control, and AD compliance. Investigate manufacturer's service bulletins and other correspondence to determine applicability to the corporation and ensure solutions, processes, and procedures, which will maintain reliability and ensure safety. Key Achievements:> Project Manager of Airbus life study project: successfully led a cross-departmental team to produce a comprehensive Airbus roadmap that clearly outlined fleet recommendations that addressed safety/mandates, reliability, operational initiatives, and maintenance execution plan.> Provided technical leadership to project teams to include: Engineering, Finance, Planning, Flight Ops, Fleet Strategy, Procurement, and Vendor Management.> Responsible for fleet navigation and autopilot performance utilizing reliability data, comprehensive failure analysis and cost studies to implement safety and performance improvements.> United / Airbus Technical Review Meetings / FAIR monthly meeting support Show less

  • Sr. Manager, Fleet Performance at United Airlines

    Sept 2015 - Jun 2020

  • Sr. Manager Systems Project Engineering

    Dec 2013 - Dec 2015

  • Sr. Project Engineer - Avionics

    Feb 2012 - Dec 2013
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  Sun Country Airlines

  Jul 2020 - now

  Sr. Manager Fleet Reliability & Amazon Program

  >Managed Sun Country passenger and Amazon Air fleet reliability and CASS program in Technical Operations. >Led Reliability Analysts team to maintain compliance with Sun Country Airlines maintenance program and FAA requirements for the D074 Reliability Program. >Performed root cause analysis on data to measure aircraft/fleet performance for safety, reliability, and economic impact; identified deficiencies in the Maintenance Program. >Provided Reliability data, statistics, and analysis to internal and external customers at an exceptional level of customer service.>Leveraged Power BI visualizations to provide targeted reliability improvements. Show less