Olivia Hogan, MBA

Olivia Hogan, MBA

Marketing and Communications Intern

location of Olivia Hogan, MBAColumbus, Ohio Metropolitan Area

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  • Timeline

  • About me

    Certified Lean Six Sigma Black Belt, Project Manager, Change Practitioner, Servant Leader, Employee Resource Group (ERG) Leader, DE&I Champion

  • Education

    • Ohio University

      2008 - 2010
      Bachelor's degree International Business and Marketing
    • Ohio University

      2013 - 2015
      Master of Business Administration - MBA
    • University of Connecticut School of Business

      2006 - 2008
      Bachelor's degree Business Administration and Management, General

      Activities and Societies: Women's Division I Varsity Ice Hockey

  • Experience

    • Ohio University

      Mar 2010 - Jun 2010
      Marketing and Communications Intern

      Completed an internship improvement plan, and marketing plan for the internship programUtilized Google Analytics to increase readership on the universities news site

    • Verizon

      Jan 2011 - Jan 2014

      Columbus, Ohio

      • Coordinator for Business/Government Customer Operations

        Mar 2013 - Jan 2014
      • Retail Sales Representative

        Jan 2011 - Mar 2013
    • Discover Financial Services

      Jan 2014 - now

      •Manage cross-functional strategic and improvement initiatives in Consumer Banking Operations with goal of simplifying, de-risking, and scaling operations through process improvement & automation•Effectively collaborate with business partners and agile teams across all products and shared services to build trusting relationships and create solutions that balance business goals with customer and employee experience•Ensure all project objectives, goals, and metrics are established to develop strategic insights and recommendations and keep all efforts on track to deliver expected outcomes Show less

      • Senior Manager - Process Improvement

        Aug 2021 - now
      • Principal Continuous Improvement

        Nov 2019 - Aug 2021
      • Project Manager

        Jun 2018 - Nov 2019
      • Sr. Associate, Collections Strategy

        Oct 2017 - Jun 2018
      • Associate, Collections Strategy

        Apr 2016 - Sept 2017
      • Team Leader, Arctic Data Solutions

        Mar 2015 - Mar 2016
      • Team Leader

        Jan 2014 - Mar 2015
  • Licenses & Certifications

    • Foundations of Agile Methodology

      Villanova University College of Professional Studies
      Feb 2024
      View certificate certificate
    • Change Management

      Cornell University
      Mar 2023
    • Lean Six Sigma Green Belt

      ASQ Human Development and Leadership Division
      Oct 2018
    • Applications of Agile Principles

      Villanova University College of Professional Studies
      Apr 2024
      View certificate certificate
    • Lean Six Sigma Black Belt

      Villanova University
      Jun 2021
    • Lean Six Sigma Black Belt Certification

      Villanova University College of Professional Studies
      May 2024
      View certificate certificate