Stephen Kabure

Experience

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  Ombra Investment Company Limited

  Jan 2021 - Apr 2021

  ICT Manager

  Managed front-office operations, effectively responding to client inquiries and directing them to appropriate agents, reducing delays and improving customer flow.Streamlined email communications, cutting the average response time from 24 hours to just 4 hours, resulting in an 80% improvement in timely communication and faster decision-making.Enhanced customer relationship management by implementing a CRM system that boosted the customer satisfaction score from 75% to 90%!Conducted timely loan reconciliations and prepared comprehensive reports for market insights, supporting strategic decisions that contributed to a 10% increase in market share.This role provided a hands-on opportunity to optimize customer service, streamline processes, and contribute to operational efficiency. Show less

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  CyberShujaa

  May 2022 - Aug 2022

  Cyber Security Analyst

  Here, I gained hands-on expertise across diverse cybersecurity domains, including penetration testing, network security, and Open Source Intelligence (OSINT), equipping me with a strong technical foundation:Developed skills in security incident detection, analysis, and response, enabling me to mitigate cybersecurity threats and minimize risks to organizational assets promptly. Acquired advanced knowledge of network security protocols and best practices, demonstrating proficiency in safeguarding networks against unauthorized access, malware, and data breaches. Conducted mock penetration testing exercises, simulating real-world scenarios to identify vulnerabilities and recommend robust security measures. Mastered OSINT techniques to gather actionable intelligence, strengthen threat analysis capabilities, and enhance incident response strategies. Collaborated with peers to analyze real-world case studies and provide actionable recommendations for improving enterprise security postures. Contributed to designing effective cybersecurity strategies by leveraging tools and frameworks that ensure compliance with industry standards. Showcased the ability to assess and communicate technical findings to technical and non-technical stakeholders, fostering better decision-making and security awareness. Successfully completed a project, "Covering tracks on both Windows and Linux."This intensive training prepared me to excel in dynamic and high-pressure environments, equipped with the technical and analytical skills needed to secure modern digital infrastructures. Show less

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  The Judiciary of Kenya

  Dec 2022 - Jul 2023

  ICT Officer

  Conducted regular IT infrastructure maintenance and promptly resolved network outages and technical issues, enhancing system reliability and improving staff productivity by over 80% across all departments. Collaborated with a team of 12 ICT interns to design and implement E-filing accounts, reducing case processing delays and file loss by 70% and improving efficiency in judicial processes. Proactively monitored and managed network traffic flow using Intrusion Detection tools, effectively mitigating cybersecurity risks and ensuring a secure digital environment for judicial operations. Strengthened the organization's cybersecurity posture by revising IT policies and documenting system security standards, ensuring compliance with best practices and organizational guidelines. Enhanced operational efficiency by implementing network troubleshooting techniques, reducing downtime and ensuring seamless connectivity in critical judicial operations. Supported the integration of advanced ICT tools and methodologies to streamline case management, ensuring the modernization of the judiciary's IT infrastructure. Fostered collaboration between the ICT team and other departments, ensuring alignment of IT solutions with organizational goals and improving service delivery. Gained experience with intrusion detection systems, system security frameworks, and IT policy development, gaining further expertise in ICT and cybersecurity. During my time here, I honed my technical, analytical, and collaborative skills, preparing me to secure and optimize IT systems in dynamic and high-pressure environments. Show less

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  Oracle

  Aug 2023 - Dec 2023

  Business Analyst Associate

  Developed advanced technical expertise in cutting-edge technologies such as Artificial Intelligence (AI), Machine Learning (ML), Data Analytics and Integration, and the Internet of Things (IoT), enhancing my ability to analyze and implement transformative business solutions. Acquired deep knowledge of Oracle Fusion Cloud Applications, including HCM (Human Capital Management), EPM (Enterprise Performance Management), and CX (Customer Experience), enabling me to drive business agility and optimize organizational performance. Attained the Oracle Cloud Infrastructure (OCI) Foundations Associate Certificate, building a strong foundation in cloud computing and understanding its pivotal role in securing and scaling enterprise systems. Conducted data-driven analyses to provide actionable insights, helping businesses align technology solutions with strategic objectives. Designed and implemented effective integration strategies, leveraging IoT and data analytics to streamline business processes and enhance operational efficiency. Strengthened public speaking and presentation skills through structured training, delivering compelling business cases, and engaging technical presentations to technical and non-technical stakeholders. Collaborated with cross-functional teams to bridge the gap between technical requirements and business goals, ensuring solutions aligned with organizational needs. Explored cybersecurity applications within business analysis, identifying vulnerabilities and recommending secure practices for digital transformation initiatives. Championed the adoption of cloud-first strategies, showcasing the value of Oracle’s cloud solutions in enhancing security, scalability, and business continuity. Working at the Oracle Corporation further enhanced my technical expertise and soft skills, empowering me to deliver impactful solutions in the cybersecurity and technology sectors. Show less

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  Ombra Group LLC

  Jan 2024 - now

  Cyber Security Analyst

  Designed, implemented, and maintained secure IT infrastructures, ensuring optimal system performance. Conducted comprehensive vulnerability assessments and penetration testing to identify, mitigate, and prevent security risks. Monitored network traffic and system activities using advanced Intrusion Detection and Prevention Systems (IDPS) to detect and respond to cybersecurity incidents in real-time. Developed cybersecurity policies and protocols, ensuring compliance with industry standards and enhancing organizational security awareness. Implemented multi-factor authentication (MFA) and other advanced access control measures, reducing the risk of unauthorized access by over 90%. Collaborated with other teams to analyze security logs and forensic data, delivering actionable insights to prevent future breaches and strengthen system defences. Spearheaded the integration of endpoint detection and response (EDR) tools, improving the organization's ability to detect and mitigate endpoint-based threats. Managed security audits and compliance reviews, ensuring alignment with international standards such as ISO 27001 and NIST Cybersecurity Framework. Provided incident response and recovery services to minimize downtime and safeguard critical business operations during cybersecurity events. Worked on cloud security solutions to secure cloud-based applications and services, ensuring robust data protection and compliance in hybrid environments. Demonstrated expertise in encryption techniques, firewalls, and secure system design, contributing to the organization's reputation as a leader in secure IT solutions. Working here has allowed me to merge my technical expertise with strategic planning, enabling me to proactively protect systems, mitigate risks, and drive organizational success in an increasingly complex threat landscape. Show less