Alicia Szaday

Experience

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  CBOE

  Feb 1985 - Jul 1996

  Lead Computer Operator

  Handled technical troubleshooting in high stress environment, including system crashes, slow-downs and data recoveries. Assisted System administrators and programmers in testing and debugging of new systems and programs prior to their becoming productions environments. Generated, printed and delivered all reports. Managed systems and applications day-to-day operations. Ran daily and weekly systems and applications backup. Documented of all trouble tickets to insure proper closure. Proficient in a range of computer systems, languages, tools and testing methodologies Show less

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  YMCA of La Porte

  Sept 2004 - Oct 2006

  Pre School Coordinator

  Developed innovative curriculum and hands on manipulative to be consistent with individual learning and needs. Incorporated of physical education program. Arrange and maintained children’s rooms to provide a full range of age-appropriate activates, to encourage children in advancing their social development.

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  La Porte School Corporation

  Oct 2006 - Jun 2007

  Special Education Teacher Aide

  •Assisted in the teaching with the general education students as well as individuals with learning challenges and special needs with diverse subjects (e.g., language arts, math, science and social studies).•Practiced people and life skills to redirect students exhibiting behavior problems by replacing with positive behaviors.•Instructing academic learning in classroom of students from ages 3-5.•Created weekly and daily lesson plans.•Utilized computers and visual aids in the teaching of students. Show less

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  Francis St. Anthony Health

  Mar 2012 - Jun 2012

  Admitting Registrar PRN

  Provided excellent customer service to patients in the emergency room and outpatient area.Performed all functions of the registration process in a timely manner.Data entry.Referral forms, physician orders.Reviewed services for Medicare compliance issues and obtained information.Scanned all documents in HPF, verified patient’s identity.Maintained patient confidentiality at all times

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  WESTVILLE FAMILY DENTISTRY

  Apr 2013 - Oct 2013

  Administrative Assistant and Dental Assistance

  ● Provided ongoing administrative support to the dentist office.● Greeted and proactively assisted clients in a timely manner.● Composed memos, letters, and reports.● Performed cash receipt allocations with accuracy.● Generated and maintained financial reports.● Provided real-time scheduling support by booking appointments to prevent conflicts.

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  Ivy Tech Community College

  Aug 2014 - Jan 2015

  Bursar Office Administrator

  ● Front line to greet and direct visitors.● Working knowledge of accounting/bookkeeping/reconciliation principles.● Processed payments by accepting checks, cash, and other forms of payment.● Maintained and provided timely and accurate reconciliation of cash on hand.● Balanced end of day sheets for bank deposits.● Generated and maintained financial reports.● Worked closely with the Registrar to ensure accuracy of charges based on registration status.● Account updates, and record entry by maintaining student accounts.● Prepared documents and assisted in investigations related to accounts in litigation.● Followed up on corrections and adjustments to student accounts.● Effectively communicate both orally and in writing.● Supported Office Administrator tasks required. Show less

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  Dwyer Instruments

  Feb 2015 - Jul 2020

  Customer Service Representative

  ● Managed customer's database accounts, performed customer verification and processed applications, and requests.● Wrote and kept accurate records of customer interactions and actions taken, including - transactions, comments, inquiries and concerns.● Expedited and coordinated data entry of orders● Communicated directly with customers by phone and email.● Supplied and responded promptly in written responses to inform and answered/resolved customer inquiries and concerns.● Investigated and resolved accounting, service issues and/or product problems.● Worked with administration: forward requests and unresolved issues to the designated resource by communication and coordinating with internal departments.● Interpreted basic accounting tasks to accurately and efficiently resolve any emerging problems encountered by customers.● Oversaw accounts receivable and payables.● Coordinated and scheduled cargo per customer request and availability of material.● Provided customers with technical or detailed information on products and services leading to sales.● Received recognition for top customer service and sales. Show less

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  VALPARAISO UNIVERSITY

  Aug 2020 - Jan 2021

  Administrative Assistant Facility Management Temporary

  ● Answer, screen and transfer inbound phone calls.● Receive and direct visitors and clients.● Photocopying, fax, and mailings.● Maintain office supply inventories.● Prepare and modify documents including correspondence, reports, drafts, and memos.● Schedule and coordinate meetings and appointments.● Prepare agendas for meetings.● Key control management - Maintain key inventory for university staff, students and faculty.● Order management - Maintain and update work order software.● Accounting and purchasing - Enter purchase requisitions accounts payable and journal entries.● Uniform management - Schedule and coordinate uniform fittings and place orders for uniforms.● Other duties as assigned. Show less

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  SILVENT NORTH AMERICA

  Jan 2021 - Jun 2021

  Administrator, Sales & Logistics Support Temporary

  Proficient in Excel to maintain account receivables and financial software.Preform office administrative tasks as needed.Process daily data entry of sales and invoicing.Respond to customer requests.Perform credit references for new customers.Post customer payments by recording cash, checks & credit card transactions.Professional communication verbal and written.Ability to analyze information to assist customers' concerns.Ability to meet deadlines, prioritize multiple tasks, while managing interruptions.Generate quotes.Logistics Support. Show less

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  Dollar General Distribution Center

  Aug 2021 - Jun 2024

  Human Resources Assistant

  Screen candidates by reviewing resumes and job applications, conduct phone screenings, and schedule interviews.Maintain accurate and up-to-date human resource files, records, and documentations, and ensure all new hire paperwork is sent to the new hire and is completed within established timeframesAnswer general human resource questions and inquiries regarding benefits, compensation, recruiting, and employee relations.Conduct onboarding HR orientation; complete E-Verify & I9 Form, and update organization chart.Purchased baked goods for team celebrations and completed new hire serveries.Maintain and distribute staffing reports for the distribution center.Maintain applicant data, records, and acknowledgement; prepares new hire paperwork.Coordinate and maintain confidential personnel records.Answer general human resource questions and inquiries regarding benefits, compensation, recruiting, and employee relations.Assist with reference checks, background checks, and random drug testing.Maintain accident reports, and workers compensation paperwork, and OSHA LogsOrder flowers, backed goods, etc. for distribution center employees, and conduct new hire survives. Maintain and distribute staffing reports for the distribution center. Show less

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  Midwest Metal Products, Inc.

  Jul 2022 - now

  Human Resources Generalist

  Duties include managing employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times as well as recruiting top talent to maximize profitability: maintaining job outreach for organization, conducting interviews, and coordinating background checks and reference checks. Other duties include, but are not limited to: facilitating orientation and safety trainings, maintaining accurate and thorough records and databases, managing payroll, and coordinating attendance policies and procedures. Show less