Danique Burnette

Experience

• 

  McDonald's Canada

  Jul 2009 - Jun 2012

  Team Lead

  Accepted cash, debit, and credit transactions. Assisted customers in a prompted friendly fashion while addressing any necessary questions or requests. Responsible for leading a team of workers to ensure a friendly, healthy and prompt working environment which met the goals of the company.

• 

  Trent University

  Sept 2012 - Feb 2013

  Telemarketer

  Conducted phone calls to alumni who previously attended Trent University and accepting donations for the campus. Accepted debit or credit transactions over the phone.

• 

  Workplace Safety and Insurance Board (WSIB)

  May 2013 - Aug 2013

  Summer Student

  Assisted the office by photocopying necessary files and documents. Located and pulled requested or lost files, returning them to appropriate workers. Assisted around the office in anyway required by managers.

• 

  The Well of Alternative Medicine

  Jan 2017 - Jan 2019

  Administrative Assistant

  Provided administrative support to ensure the efficient operation of the clinic through supporting the manager and other employees. Effectively communicating with clients via phone and email, addressing all inquiries. Organized meetings and appointments, maintained contact lists and filing system. Greet clients upon their arrival for appointments and direct them to appropriate treatment room. Collected payments via cash, debit and credit, and tracked finances.

• 

  LifeLabs Medical Laboratory Services

  Sept 2018 - now

  Greet patients upon arrival to lab and confirm accuracy of patient information. Ensure that the patient has followed the necessary test protocol prior to specimen collection, including fasting or any medication restrictions. Data entry of required patient demographics, requisition information, and other information related to processing test results. Perform phlebotomy, and electrocardiogram (ECG) tracings. Connect and disconnect holter monitors while providing patients with appropriate instructions. Sort a variety of specimens and prepare them for transportation and testing. Show less

  • Client Services Manager

    Oct 2022 - now

  • Laboratory Technician

    Sept 2018 - Mar 2023
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  Bayshore HealthCare

  Jan 2019 - Mar 2023

  Rehabilitation Therapist

  Provide clients with acquired brain injury (ABI) wit personal care through medication administration, transportation, and implementing therapeutic programs as recommended by occupational therapist, physio therapist, psychiatrist, and etc. Maintain clinical notes, documenting all relevant information pertaining to clients’ behavior and rehabilitation. Other duties include tracking petty cash, light cleaning of client residence and organizing exciting new activities for the clients to engage in that is related to their therapy program. Show less