Tony Gill

Experience

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  United States Air Force

  Feb 1984 - Jan 1991

  Fuels Management Supervisor (631X0)

  Supervised and trained laboratory, operations, delivery, and emergency response staff membersManaged, coordinated, and performed quality assurance and safety inspectionsSkills: Supervision, Trainer, Quality Assurance (QA/QC), Safety, Aviation, Fuels, Cryogenics

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  Doss Aviation, Inc.

  Apr 1991 - Mar 1994

  Aviation Fuels QC Inspector

  Performed quality assurance and safety inspections. Tested military aviation fuels for quality and compliance with military specifications. Developed the laboratory bench stock and inventory programs. Trained laboratory personnel.

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  AST Research, Inc.

  Aug 1994 - Feb 1998

  Technical Trainer/ Senior CSS

  Developed and conducted employee and field repair tech training on hardware, software, and customer service skills. Call monitoring and CSS coaching. Primary contact for American Airlines and government support contracts. Resolved 60-70 PC support calls daily. Diagnosed and repaired PCs, laptops, and servers in the warranty repair center.

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  KPMG

  Feb 1998 - Apr 2011

  Managed development and support activities for document imaging, learning management, and content delivery for human resources (HR) and accounting enterprise systems.Major system upgrade planning and execution for document imaging, learning management, and reporting systems serving over 25000 users on multiple occasions with near zero unscheduled downtime.Automated and streamlined processes to reduce support hours, and optimized workstation / server buildsDesigned, developed and implemented system integrations, workflows, reporting, alerts, and documentation. Skills: Team lead, Windows Server, Windows Desktop, Oracle, SQL Server, IIS, WebSphere, Business Objects, Peoplesoft, report writing, documentation, learning management system (LMS), document imaging (OpenText), VB, VBA, VBScript, vb.Net, C#, PowerShell, Agile, Telephony, Ghost Show less

  • Senior Software Developer / Technical Lead

    Aug 2000 - Apr 2011

  • Senior Technical Support Analyst

    Feb 1998 - Aug 2000
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  IBM

  May 2011 - Oct 2013

  Advisory IT Specialist

  Team lead for multiple onshore and offshore support teams, and held daily and weekly calls with project teams and customers, verifying work was completed per service level agreementsPrimary subject matter expert for application architecture and integration for document imaging and learning management systems with 25K-75K users.Provided training and coaching on IBM/customer resources on support tasks and system architectures.Skills: Team lead, Project Management, Quality Assurance (QA), Windows Server, Windows Desktop, Linux, Oracle, SQL Server, IIS, WebSphere, Business Objects, Peoplesoft, report writing, documentation, learning management system (LMS), document imaging (OpenText), VB, VBA, VBScript, vb.Net, C#, PowerShell, shell scripts, Agile Show less

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  KPMG US

  Oct 2013 - Dec 2015

  Associate Director

  Serve as both a pivotal leadership role and technical lead in meetings and technology projectsLiaison between the HR service center and IT organization to write requirements and design solutionsKey member of an IT project team designing and implementing a SharePoint 2015 Enterprise Records Management System for approximately 9 million confidential personnel and legal recordsCreated and built an automated records management system process to audit and report discrepancies, saving $4.5K annually and reducing legal liability for the firmDesigned and developed a process to migrate 600,000 personnel files from multiple sources into a document management system, saving $45K initially and an additional savings of $4K per month in manpower costsDesigned technical solutions to streamline the review of 7,000 training courses for field of study and issuance of 130,000 CPE hours. Process increased personal productivity, addition work assignments with no missed SLA’s. Executed leadership for team responsible for scanning 750,000 documents, retrieving 7,000 personnel files for legal review, and managing an imaging system containing 6.5M personnel recordsSupervised two department managers, two project managers, 15 staff members, and conducted performance discussions along with career counseling. Oversaw 14 offshore contractors providing back-end support of the United States-based processing teamsDesigned and developed a Management Dashboard Report to provide managers the ability to quickly identify trends and staffing needs, improving accuracy, and real-time updates of KPI and SLA statisticsCreated an automated process to capture metadata and allow documents to flow into a document imaging systemDesigned and implemented an all-electronic submission process to eliminate paper-based training document review. SLAs were reduced, customer satisfaction increased, and annual savings exceeded $45K. Show less

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  Manager, IT Operations

  Dec 2015 - Oct 2016

  Omega Airlines Software

  Supervised web application development team in projects, support issues, and producing enhancements, resulting in stable applications and increased customer retentionManaged, administrated, and developed SQL Server databases, scripts, and stored procedures for over 40 production Windows web servers.Initiated replacement of outdated source control and oversaw source code migration to Azure DevOps, increasing the quality of work and reduced rework by 95%.Initiated and oversaw upgrade from Visual Studio 2010 to Visual Studio 2015, resulting in an overall reduction in time required for development, QA, and delivery.Met weekly with clients to discuss current projects and initiativesSkills: Management, Supervisor, Windows Server, Client Meetings, Windows Desktop, Oracle, SQL Server, IIS, documentation, VBA, C#, JavaScript, PowerShell Show less

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  Gill Technical Services

  Sept 2016 - now

  CTO

  Managed Service Provider for IT Services to Small to Medium sized businesses. Site: http://www.gilltechsvcs.net

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  Quest

  Feb 2017 - now

  Senior Software Engineer

  Designed and built Windows forms and Web applications for Mining, Law Enforcement, and Retail industries.SQL Server application development and schema designer for multiple .Net applications. Migration of client email systems to Office365 using Microsoft and 3rd party toolsConverted VB6/MS Access database apps to .Net/SQL server apps for 4 businesses.Architected and created Crystal Reports for annual employee payroll, 401K, and AP/AR reporting.Automated and streamlined customer applications and processes to increase accuracy in revenue tracking.Managed professional services and application development projectsSkills: Database, SQL Server, Windows Server, software development, Office 365, Crystal Reports, Business Objects, Report Writer, Document Writer, vb.Net, vb6, vbscript Show less