Abdallah Taha

Experience

• 

  FloraGroup Qatar

  Sept 2014 - Aug 2018

  Senior Technical Support Specialist

  In charge of Support & maintaining for the following Systems (Hardware & Application):*CCTV System (Aimetis symphony -Dahua - Milestone - Hikvision)*Biometric System (Granding - Gartner ), *Queue System (Qmatic)Help the installation team in the Project Implementations Phase .Periodically visit projects that are under warranty or that have contracts for maintenance, To ensure that the system is operating efficiently and effectively.

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  Alsarh Holding Group

  Sept 2018 - Jun 2019

  Maintenance & Installation Team leader

  *In charge of the Team Installing & maintaining CCTV systems Projects, access doors, and Attendance systems.*Provide first-line and second-line support and installation steps to the Team members.*Make the first site visit and dabble check the Autocade Drawings and devices location *Follow up with the team on the completed phases of the project.*Support and motivate the team permanently to perform the tasks as required and according to the rules and guidelines agreed upon with the client or the consultant.*Send periodic reports to senior management to find out the completed stages of the project Show less

• 

  Diyar United Company

  Jul 2019 - now

  ** Network Implementation:Installing and configuring network Cisco devices (routers, switches, firewalls).Configuring network protocols (TCP/IP, routing protocols, VPNs).Deploying network infrastructure, including cabling and wireless access points.** Network Maintenance and Troubleshooting:Monitoring network performance and identifying potential issues.Troubleshooting network problems, such as connectivity issues, slow performance, and security breaches.Performing regular maintenance tasks, including software updates and hardware upgrades.** Project :Costa Café (Doha - Qatar)Qatar Media Corporation (Doha - Qatar) Al Rayyan For Media and Marketing Co ( Doha - Qatar ) Qatar Energy (Doha - Qatar)Katara Hospitality Tower (Lusail - Qatar) Show less Responsible for technical support issue in the Ministry of Justice,Provide first-line support regarding Windows Vista, 7, 8, 10install all required drivers and applicationRepair and maintenance of all PC, laptop, and network problemsFixing Printer Problems (OKI - HP - Canon)Provide customer first level support for MOJ systems(SAK - Single Windows - Qmatic)Submit daily reports and feedback on issues the team and users encounter and how they are resolved, as well as follow up with other teams if the issue is not resolved. Show less

  • Senior Support Engineer

    Jul 2024 - now

  • Network & IT Support Engineer

    Jul 2022 - Jun 2024

  • Information Technology Support Specialist

    Jul 2019 - Jun 2022