John Bettridge

Experience

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  United States Air Force

  Jan 2004 - Dec 2013

  Prior U.S. Air Force Maintenance Production Management Analyst/Scheduler with 18 years of operational management and technical experience with maintenance information systems. Provided leadership, guidance, and technical expertise to Maintenance Operations Support Squadron. This includes Maintenance Operations Control Center, Maintenance Plans and Scheduling , Maintenance Analysis section and Engine Management scheduling. Responsible for planning and scheduling of maintenance inspections, Time Compliance Technical Orders, Phases and Depot level maintenance. Oversaw Maintenance Operation Control Center operations coordinated aircraft movement, maintenance status and operations. Led the Maintenance Data System Analysis section responsible for aircraft status and analysis reporting to higher headquarters. Additionally responsible for maintenance database management for several Maintenance Information Systems (MIS) to include Integrated Maintenance Data System (IMDS), Core Automated Maintenance System (G0-81) And E-Tools/TODO. Show less 8th Maintenance Operations Support Squadron (MOS) Superintendent, Grade & Series: E-8 / GS-0341-11 equivalent, Beginning & ending date (month & year): 2 Nov 1987 – 30 November 2013, Average hours worked per week: Full-time 40 hrs per-week, Address: 8th Maintenance Operations Support Squadron, HW 26 Gunsan / Kunsan Air Base, Republic of Korea APO AP 96264-2102, Duty description: Air Force Logistical Maintenance Operations Support Squadron (MOS) Superintendent, United States Air Force, Kunsan Airbase South Korea, with 26 years of operational, management and technical experience with USAF information systems. Managed 120 squadron personnel in 8 different Air Force specialty codes to support 45 F-16 aircraft. As Squadron Senior Enlisted leader, provided leadership, guidance, and technical expertise to Maintenance Operations Support Squadron Commander. Oversaw management, training, and supervision of assigned personnel. Planned/coordinated aircraft sortie generation and maintenance requirements with production superintendents. Managed personnel deployment schedules and ensured personnel are trained and qualified to support worldwide contingency operations. Ensured accurate documentation of aircraft maintenance/man- hour utilization in Core Automated Maintenance System. Reviewed/evaluated quality assessment. Position was selectively manned. Served as the primary point of contact to the squadron commander for all administrative support programs to include task management, Government Travel Card (GTC) program, drug demand reduction program, health care program, fitness program, Government Purchase Card (GPC) program and safety program. Sensitively handled confidential matters to include disciplinary actions and privileged communications and records. Prepared Korean national and U.S civilian records, consolidated submitted and maintained time and attendance records in accordance with established guidelines. Supervisor: Major John Groff Show less 3rd Wing Maintenance Operations Flight Superintendent: Oversaw the G081 and Integrated Maintenance Data System (IMDS) Maintenance Information Systems (MIS) and Integrated Maintenance Information System (IMIS). Compiles, coordinates and provides, data concerning Wing aircraft performance and maintenance on 40 F-22, 27 F-15, 8 C-17 and 2 E-3 aircraft to 3rd Wing and HQ PACAF Managers. Manages the G0-81 Data Integrity program and verifies correction of inaccuracies/errors. Emphasizes accurate data entry/reporting and conducts monthly-dedicated crew chief coursed to highlight analysis responsibilities.Plans, schedules and organizes use and maintenance of aircraft, engines, munitions, and associated aerospace ground equipment (AGE), including test, measurement, and diagnostic equipment (TMDE). Documents and maintains aircraft, missiles, munitions, and associated AGE records. Develops generation flow plans for units required to meet emergency war order and wartime tasking. Analyzes maintenance information and requirements, and develops visual presentations. Monitors maintenance management scheduling effectiveness. Oversaw G081 bed down training plan; secured formal training for MXG personnel--eased implementation. Personal accomplishments are listed: Ensured accuracy & timeliness of mx management reports to Wg/HQ PACAF--critical information to leaders Developed focus programs to retrieve data from G0-81 to perform C-17 aircraft studies. Revitalized acft/facility/manpower models; outlined FY08 capabilities--MXG min/max sortie capacity defined. Led 3 WG fleet health studies; 25 critical studies completed--85.5% F-15C/D MC rate best in CAF for FY06. Supported 4K G0-81 & IMDS users/721 computers; ensured database integity--80K training/64Kmx actions complete. 3rd MXG Outstanding Maintenance Support Performer Supervisor/Manager category 1 st Quarter 2007 Show less Provided leadership, guidance, and technical expertise to Maintenance Operations Support Squadron. This includes Maintenance Operations Control Center, Maintenance Plans and Scheduling , Maintenance Analysis section and Engine Management scheduling. Responsible for planning and scheduling of maintenance inspections, Time Compliance Technical Orders, Phases and Depot level maintenance. Oversaw Maintenance Operation Control Center operations coordinated aircraft movement, maintenance status and operations. Led the Maintenance Data System Analysis section responsible for aircraft status and analysis reporting to higher headquarters. Additionally responsible for maintenance database management for several Maintenance Information Systems (MIS) to include Integrated Maintenance Data System (IMDS), Core Automated Maintenance System (G0-81) And E-Tools/TODO. Show less

  • USAF Maintenance Operations Squadron Supt

    Nov 1987 - Dec 2013

  • 8 MOS / Supt

    Jan 2012 - Jan 2013

  • 3 MOS / MOF Supt

    Jan 2006 - Jan 2012

  • 51 MOS / Analysis Section Chief

    Jan 2004 - Jan 2006
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  Boeing

  Aug 2013 - Feb 2014

  Maintenance Operations Planning Analyst

  Provides daily administrative support to the Elmendorf Site Manager and his support staff of engineers. Creates aircraft-specific work packages; finalizes statements of work for each scheduled maintenance task based on available aircraft ground time, task complexity and available resources. Validates that all parts requirements are requested and planned with scheduled work packages. Monitors and coordinates the accomplishment of planned maintenance tasks, scheduled deferred and maintenance follow-up items to include Time Compliance Technical Order execution, Deficiency Reports, Action Requests, and Technical Order Data Change Request close out. Show less

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  U.S. Department of the Interior

  Mar 2014 - Jul 2014

  Department of Interior / Bureau of Ocean Energy Management

  Technical Information Services Specialist :• Assists the Records Management Officer in managing the Region’s Records Management Program, overseeing the collection, production, protection, control, dissemination and/or disposition of all paper and electronic records in the Region.• Maintains inventory of current publications for public information purposes. • Assists the Region’s FOIA/Privacy Act Officer, providing technical guidance and assistance to Region employees as well as to requestors from within the Bureau, other Federal agencies, the regulated industries and interested parties including the public.• Coordinates with Records Officer regarding compiling reports and documents to fill various public, congressional, and governmental requests. Requests typically require considerable analysis on the part of the employee to determine the type of information that will most directly meet the requester’s needs. Show less

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  U.S. Department of Veterans Affairs

  Jul 2014 - Aug 2016

  Currently serve as Program Support Assistant in Rehabilitation Services. This position performs as Administrative Officer. Skilled on Labor mapping and (Managerial Account Control Center) database, Competency folders, Time keeping, 52 actions WebHR, (recruits and hires), minutes for monthly staff meeting, Memos (Resource Management Board, Facility Utilization Board, Human Resource, etc). Additionally received training on incomplete patient encounter reports, Patient No Show reports, scheduling audits, setting-up clinic profiles, TMS administrator, Veteran Health Education reports, Consult timeliness Monitor and Walkabout reports.Coordinate purchase card, ordering and reconciliation of supplies. Monitor the fiscal services submission of reports of survey, budget submission, travel budget, management briefing and other similar reports. Maintain program supplies and equipment, including independently identifying needs and making acquisitions. Places appropriate orders and tracks requests through delivery. Audit CMR for Rehabilitation Services: CMR stands for Consolidated Memorandum Receipt and represents the depreciated expense of equipment with a value in excess of $1,000,000. This equipment is often used in clinical settings as non-expendable facility property. CMR equipment is a fixed asset and is listed in the AEMS/MERS equipment inventory program used by Logistics. The total cost we see each month in DSS is the annual CMR depreciation cost divided by 12. We reconcile the monthly depreciation cost of this equipment using specific funds and BOCs. These listed Funds use budget object code (BOC) 2599. DSS uses BOC 3130 for CMR accounts.Knowledge of workload forecasting, programs: Supports planning, resource allocation and accounting principles needed to assist in the analysis and preparation of the program budget and projection of future resource and utilization trends. Show less Serves as program support in the Office of Quality Management under the Office of the Chief of Staff by providing administrative and technical support and coordination of tasks associated with the credentialing and privileging of members of the medical staff and credentialing of dependent practitioners at Alaska VA Healthcare System. Analyze and manage issues related to documents that do not meet expected requirements, regulations or guidelines. Review quality assessment findings, risk management evaluations and malpractice claim actions. Review daily reports, resolve pending issues to ensure appropriate and timely privileging actions are accomplished. Respond to a wide variety of questions and concern related to sensitive and complex issues including reportable actions and peer reviews. Utilize computer software applications such as, but not limited to: Word Processing, data bases, database applications for data entry. Manage Licensed Independent Practitioner and Department Practitioner records (initial and renewals) for the credentialing and privileging within the facility. Protect data from unauthorized release or from loss, alteration, or unauthorized deletion Show less

  • Program Support Assistant in VHA Rehabilitation Services

    Nov 2014 - Aug 2016

  • Credentials and Privileging (C&P) Program Assistant (OA) VHA Quality Management

    Jul 2014 - Oct 2014
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  United States Air Force

  Sept 2016 - Mar 2018

  Computer Assistant in Department of Defense

  Management Office (SASMO) logistical system administrator for Army Tactical units stationed at JBER. Provides advice and assistance to users on the capabilities of logistical automated systems. Performs work necessary to support the implementation, maintenance, modification, repair, and integration of existing or future JBER Army Logistics Information Systems (LIS) including Standard Army Retail Supply System (SARSS), Standard Army Maintenance System-Enhanced (SAMS-E), Property Book and Unit Supply Enhanced (PBUSE), Combat Service Support Automated Information Systems Interface (CAISI), Very Small Aperture Terminal (VSAT), and other logistical and administrative systems as appropriate. Prepares engineering change proposals (ECPs) to software programs and reports results on change packages. Provides technical assistance, a systems advisory service, and training. Maintains hardware and software records for supported systems. Maintains library of software, and documentation to ensure complete history of installed software versions. Show less

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  U.S. Department of Veterans Affairs

  Mar 2018 - Aug 2018

  Information Technology Specialist

  Position Title: Information Technology Specialist in Veterans Administration, Grade & Series: GS-2210-11 Beginning & ending date (month & year): 19 Mar – 5 Aug 2018 Average hours worked per week: Full-time 40 hrs per-week, Address: 1201 North Muldoon Road Anchorage Alaska 99504, VA Healthcare System (AVAHS) Duty description: IT Specialist (Customer Support), provide a variety of Information Technology (IT) customer support services essential to the effective performance of Veterans Administration (VA) Systems. The work involves the planning and delivery of technical support services, including troubleshooting, installation, removals, moves, systems knowledge and assistance in response to customer requirements. Duties include, but are not limited to: Ensuring Help Desk tracking and IT asset Information is accurate Ensuring organized data closets when adding or removing patch cabling Supporting telecommunications systems configurations related to Moves, Adds, and support and customer service Providing feedback on problematic trends and patterns in technical support to team leads and/or supervisor.Developing and maintaining problem tracking and resolution databases ensuring accurate records are filed Installing and configuring VA approved software applications applying customer support concepts and methods; installing operating systems, network systems, applications, protocols, and equipment; and the Information Technology infrastructure sufficient to serve as senior customer technical analyst responsible for resolving the most complex customer problems; applying customer support concepts and practices and new customer support technologies sufficient to evaluating and reporting on new information technology tools and trends related to customer support services; recommending purchase of new tools to enhance the delivery of customer support services; applying customer support concepts and methods; procedures for troubleshooting and recovering systems and files; Show less

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  United States Air Force

  Aug 2018 - now

  Position Title: INFORMATION TECHNOLOGY SPECIALIST (INFOSEC/PLCYPLN), in Department of Defense, Grade & Series: GS- 2210-12 Beginning & ending date (month & year): 22 Oct 2023 – through present Average hours worked per week: Full-time 40 hrs per- week, Address: 1110 Bayfield Drive Colorado Springs Duty description: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. Administers information technology (IT) principles, methods, and security products to protect and maintain the availability, integrity, confidentiality, and accountability of information system resources. Implements and advises on IT security policies and procedures to ensure the protection of information transmitted from installation using Local Area Networks (LAN), Wide Area Networks (WAN). Accomplishes risk analysis, security testing, and certification due to modifications or changes to computer systems.Position requires: TS / SCI Clearance, my Top-Secret Clearance was adjudicated in March 2021. Alternate duty: USSCM J6 Security Manager, achieved Air Force Security Manager Certification and perform security manager functions with access to DISS /JPAS.- Oversaw RAB program validated/executed 106 RABs --assured vital access for over 170 military, Civilians and contractor personnel /enabled $10.M USSPACECOM projects.- Organized and put into effect a Personnel Security program, verified 106 Bayfield access requests, loaded TS and Secret access, SF-312, and NATO Briefs into DISS—100% security standard maintained.- Led security program; scrutinized 86 SCI Badge request, 12 interim TS, 10 Exception to Policy TS Billets—decreased clearance wait time in collateral area by 50% Show less Systems Administrator, planning and coordinating the installation, testing, operation, troubleshooting, and maintenance of key Air Operations Center (AOC) baseline and non-baseline hardware and software systems that reside on and make up the AOC CENTRIXS Enclave (ACE) network.Responsibilities: Analyzes processes and problems relative to the design of systems and develops and recommends corrective action. Plans, coordinates, and installs applications software and hardware for operating systems. Enhances automated systems to improve system response time for users. Develops proposals and keeps abreast of technological advances to ensure continued optimum service. Develops and documents systems administration standard operating procedures and provides guidance to management. Develops instructions for use and maintenance of systems and provides guidance and assistance in use and capabilities of the system. Provides technical assistance, a systems advisory service, and training. Provides on-going technical advice and guidance to customers in the operation and maintenance of systems hardware and software and a variety of other routine IT issues. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of servers Show less Information Technology (IT) Specialist and consultant to management in support of installation IT policy plans and to perform as Planner/Engineer. Analyzes requirements and establishes plans of action for improving IT applications. Analyzes existing and planned IT applications, both hardware and software, to determine current and future potential for enhancements, Based upon the organization's goals and objectives, an assessment of available resources, and extrapolation of cost benefit analysis data, recommends adjustments to IT priorities to meet changing business needs, program plans, goals and objectives. Performs as plans and policy advisor to functional users of information technology. Develops and interprets policy for administering IT systems. Assesses policy needs and reviews, revises, and develops policies to govern IT activities and presents recommendations to higher-level management. Where necessary, modifies established plans and policies in response to changes in legislation or other directives. Assists with contracting functions and budget preparation. Upon completion of feasibility studies and other projects designed to identify functional needs and changing business requirements for advancements in technology, prepares budgetary data for inclusion in financial plans in support of programs and projects. Based upon findings, recommends IT funding priority adjustments to meet new business needs. Attends meetings and presents briefings. Analyzes areas of concern, identifies problems, and resolves conflicts through persuasive discussions with management and user representatives. Consults with base officials and working groups, customers and other organization personnel on IT concerns. Show less

  • INFORMATION TECHNOLOGY SPECIALIST (INFOSEC/PLCYPLN),

    Oct 2023 - now

  • Information Technology System Administrator

    Jul 2020 - now

  • Information Technology Specialist IT Policy & Plans

    Aug 2018 - Jul 2020