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Dennis Dabalos

Dennis Dabalos

Inbound & Outbound Customer Service Representative

Followers of Dennis Dabalos7000 followers
location of Dennis DabalosPhilippines

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  • Timeline

  • About me

    Founder | Your Partner for Simplified yet Seamless Freight Branding Strategies 🚀

  • Education

    • Naval State University

      2012 - 2014
      Communication and Media Studies

    • Harvard Business School Online

      2021 -
      Certificate in Negotiation Mastery Complete

      Negotiation Mastery is an 8-week, 40-hour online certificate program from Harvard Business School. Negotiation Mastery prepares students to close deals that might otherwise be dead-locked, maximize value creation in agreements, and resolve differences before they escalate into costly conflicts. The program provides both an analytical toolkit and interpersonal techniques for dealing effectively with different bargaining styles and tactics. Negotiation Mastery was developed by leading Harvard… Show more Negotiation Mastery is an 8-week, 40-hour online certificate program from Harvard Business School. Negotiation Mastery prepares students to close deals that might otherwise be dead-locked, maximize value creation in agreements, and resolve differences before they escalate into costly conflicts. The program provides both an analytical toolkit and interpersonal techniques for dealing effectively with different bargaining styles and tactics. Negotiation Mastery was developed by leading Harvard Business School faculty and is delivered in an active learning environment based on the HBS signature case-based learning model. Show less

  • Experience

    • Amazon

      Mar 2014 - May 2016
      Inbound & Outbound Customer Service Representative

    • Microsoft

      May 2016 - May 2017
      Sales & Technical Support Specialist

    • Amazon

      Aug 2016 - Jan 2024
      Amazon Logistics Manager

      Held a position in Amazon UK and was cross-trained in the US platform after 1 year as Customer Success Manager.

    • Acquire Aisa

      May 2017 - Aug 2018
      Account Management Specialist

    • Virgin

      Aug 2018 - Dec 2018
      Sales & Customer Success Specialist

    • CargoEZ

      Oct 2023 - Aug 2024
      Business Development

      As a Business Development at CargoEZ, I leverage my 7.5+ years of experience in the Amazon and digital industry, my goal is to help freight forwarders, NVOCCs, and warehouse providers optimize their operations and grow their business by fostering a long partnership with their customers. I am passionate about simplifying and revolutionizing the freight management system with our Global Cloud FMS software, which offers unparalleled features and functionalities for the logistics sector.I have a proven track record of delivering results and exceeding expectations for my clients - customer satisfaction is my obsession, making sure the customer comes first.I aim to introduce our industry leaders and fellow logistics enthusiasts to the game-changing benefits of simplified freight management within CargoEZ, such as real-time visibility, centralized operations, enhanced efficiency, reduced human errors, and guaranteed growth and revenue in the business. If you are looking for a #FMS software solution to take your logistics game to new heights, let's connect and make it happen! Show less

    • Your Simply Freight

      Mar 2024 - now
      Founder

      Our mission is to be your trusted partner for freight forwarders, warehouse providers, drayage and trucking companies, IT and software providers in the industry providing them with tailored solutions through organic innovative marketing, simplified branding strategies, copy & graphics design and web development, we aim for seamless digital marketing efforts, enhance collaboration between sales & marketing team to achieve KPI goals, and drive success for our partners in the dynamic world of logistics. Show less

  • Licenses & Certifications

    • International Logistics

      LinkedIn
      Apr 2024

    • LinkedIn Sales Navigator: Essentials

      LinkedIn
      Jan 2024
      View certificate certificate

  • Volunteer Experience

    • Volunteer

      Issued by Habitat for Humanity
      Habitat for HumanityAssociated with Dennis Dabalos