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David Hernandez Mora

David Hernandez Mora

Technical Support Analyst

Followers of David Hernandez Mora27 followers
location of David Hernandez MoraSan Jose, Costa Rica

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  • Timeline

  • About me

    English/Spanish Medical Video Interpreter

  • Education

    • Universidad Estatal a Distancia de Costa Rica

      2020 - 2028
      Diplomatura Computer Science

  • Experience

    • HP

      Feb 2013 - Jan 2015
      Technical Support Analyst

      Technical Support Representative V: responsible for providing premium support to HP LaserJet Business Solutions customers by performing remote diagnostics on malfunctioning enterprise equipment, isolating the appropriate component(s) to effectively identify the problem, and resolve complex HW/SW technical challenges in an efficient manner while taking ownership of the client's ticket towards a successful resolution.

    • Concentrix

      Feb 2013 - Oct 2013
      Technical Support Analyst

      Product-specific remote support for Apple's iOS and OS X operating systems end-users.

    • AMN Healthcare

      Mar 2016 - now
      Medical Interpreter

  • Licenses & Certifications

    • International English Language Testing System (IELTS)

      EF Standard English Test (EF SET)
      Nov 2023
      View certificate certificate