Ahmed Hossam Eldin

Experience

• 

  ALEXANDRIA SHIPYARD (AYS)

  Aug 2019 - Sept 2019

  Engineering Trainee

  This comprehensive program covered essential topics such as the docking process, specifications, project management, and safety considerations within shipyards. I gained practical knowledge in maintaining and repairing industrial machinery used in shipbuilding. The training equipped me with valuable skills to successfully manage shipbuilding and repair processes.

• 

  VODAFONE UK LIMITED

  Jun 2020 - Jul 2021

  Inbound Customer Service Representative

  - Handled a large volume of incoming phone calls from customers seeking assistance or information.- Responded promptly to customer inquiries through phone calls.- Provided accurate and helpful information about the company's products or services- Investigated issues and troubleshoot problems, ensuring customer satisfaction.

• 

  Freelance

  Jul 2020 - now

  Freelance Mechanical Design Engineer

  Software used: SolidWorks (CAD, CAM and Simulation)- Created detailed 3D models and 2D drawings using CAD software.- Conducted engineering calculations, simulations, and finite-element analysis (FEA).- Built and tested prototypes to validate designs if needed.- Optimized designs for cost, performance, and manufacturability.- Selected materials and manufacturing processes based on design criteria.- Troubleshoot design issues and implemented corrective actions if needed.- Supported manufacturing and assembly processes with technical expertise. Show less

• 

  Rev

  Aug 2021 - Aug 2022

  Transcriptionist

  English (US, UK, Canadian, Australian and New Zealand)- Converted audio recordings into written text with high accuracy.- Editted and proofread transcriptions to ensure clarity and correctness.- Followed formatting guidelines as required by client and/or employer.- Maintained confidentiality of all transcribed information.- Met deadlines consistently for all transcription projects.- Managed multiple projects and prioritize tasks to ensure timely completion.

• 

  TITAN Cement Egypt (TCE)

  Aug 2021 - Sept 2021

  Engineering Trainee

  I had the pleasure of participating in a 1-month hybrid training program offered by TITAN Cement Egypt. The program focused on four main areas: - Health, safety and environment- Finance for non-financials- Strategic management- EntrepreneurshipI found the training program to be incredibly rewarding, providing me with invaluable knowledge and insight into each of these areas.

• 

  PROMETEON TYRE GROUP

  Nov 2022 - Jun 2024

  - Conduct preventive and corrective maintenance on industrial machinery- Troubleshoot mechanical issues, diagnose faults, and implement effective solutions to minimize downtime.- Collaborate with cross-functional teams (quality control and production teams) to optimize equipment performance and enhance production efficiency.- Maintain accurate records of maintenance activities, spare parts inventory, and equipment history.- Participate in safety audits and ensure compliance with industry standards and regulations. Show less

  • Mechanical Maintenance Engineer

    May 2023 - Jun 2024

  • Technical Office Engineer

    Nov 2022 - May 2023
• 

  Xfinity

  Sept 2024 - Dec 2024

  Retention Specialist