John Andre San Miguel

Experience

• 

  Philippine Nuclear Research Institute

  Jun 2015 - Jul 2015

  Intern

  Worked under the Nuclear Analytical Techniques Application (NATA) Section of PNRI. Experienced working with different analyltical laboratory equipment such as XRF, AAS etc. My job was to analyzed samples as part of the services being offered by our department and later make a report about the analysis. Worked under minimal supervision most of the time.Was able to conduct a mini research required by my boss during my stay as a trainee. It was about devising a passive air filter and testing its effectiveness by exposure to air in different locations.Was able to attent department trainings held at the institute. Show less

• 

  Emerson

  Apr 2017 - now

  Supports internal and external customers on pre- and post- sales inquiries including but not limited to application support, troubleshooting, process return material authorization, and liaison between sales representatives and their customers through phone and/or emailo Conducts training which includes product and applications training and email and phone handlingo Subject Matter Expert of Emerson Flame & Gas Detection o Handles demo units of supported products – set-up,operation, maintenance, and troubleshootingo Supports Team Leader in managing team reports anddashboard and handling junior colleagueso Additional tasks: creates customer quotes, technical review oforders and Emerson’s chat supporto Author and Document Controller of our KnowledgeManagement Teamo Internal Quality Auditor for ISO9001:2015 complianceo Former Captain of Standard On-Boarding Training Team o Won Silver Award in Problem Solver in Action (PSiA) 2019 competition as team leadero Won Exemplary Associate of the Year FY2021 and severalAssociate of the Quarter award Show less

  • Senior Technical Support Engineer

    Oct 2023 - now

  • Technical Support Engineer 3

    Jul 2021 - Oct 2023

  • Technical Support Engineer 2

    Jul 2019 - Jun 2021

  • Technical Support Engineer

    Apr 2017 - Jun 2019