Tousif Rob Chowdhury

Experience

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  Orbund LLC

  Mar 2021 - Dec 2021

  Technical Documentation Specialist

  - Developed and maintained a suite of technical documentation that supported our software products, ensuring accuracy, consistency, and relevance.- Streamlined the documentation process by implementing a documentation style guide and template system, resulting in improved efficiency and consistency across all documentation.- Conducted regular audits of existing documentation to identify areas for improvement, updating content to reflect changes in software functionality and user feedback.- Acted as a subject matter expert, providing guidance and support to internal teams and external stakeholders on technical documentation best practices.- Collaborated with product development teams to gather technical specifications and requirements, translating them into accessible documentation for both technical and non-technical audiences.- Led documentation review sessions and solicited feedback from stakeholders to ensure the quality and usability of documentation deliverables.- Played a key role in customer education initiatives, creating tutorials, walkthroughs, and FAQs to enhance user onboarding and product adoption. Show less

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  Quantigo AI

  Dec 2021 - Feb 2022

  Project Manager
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  Global Immigration Consultants Ltd

  Apr 2022 - Dec 2023

  Business Analyst
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  GIC Education Ltd

  Apr 2022 - Dec 2023

  Business Analyst
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  Dynamic Solution Innovators Ltd.

  Jan 2024 - now

  Business Analyst

  - Preparing responses to RFPs, EOIs, and other business proposals.- Preparing software specification documents, Inception reports, SRS, presentations etc.- Analyzing business requirements and performing scope analysis.- Creating and maintaining project documentation.- Preparing user guides, release notes, and reference documentation.- Developing innovative content for the website and social media platforms.- Collaborating with technical experts to ensure the accuracy and completeness of all technical content.- Ensuring that all documentation meets our company's standards for quality and formatting. Show less