Stephen Holmes

Stephen Holmes

Advisor

Followers of Stephen Holmes126 followers
location of Stephen HolmesMotherwell, Scotland, United Kingdom

Connect with Stephen Holmes to Send Message

Connect

Connect with Stephen Holmes to Send Message

Connect
  • Timeline

  • About me

    Test Engineer

  • Education

    • Cardinal Newman High School

      2000 - 2006
    • Glasgow Caledonian University

      2010 - 2011
      PGD - Network Security
    • Glasgow Caledonian University

      2006 - 2010
      BSc (hons) Computer Engineering 2.1
  • Experience

    • Citizens Advice Bureau

      Aug 2012 - Apr 2013
      Advisor

      In this role my responsibilities and achievements included:- Installed new IT hardware & software.- Advise customers of the legislation in relations to benefits, debt and money, housing, relationships, discrimination, tax and law and rights. - Signpost customers to websites and sources of information in relation to their query.- Provide advice to customers on letter writing, and providing help with completing forms. - General administrations duties including filing, typing correspondence, photocopying. Show less

    • Life Skills Central Limited

      Apr 2013 - Dec 2015
      IT Support Technician

      In this job position my responsibilities and achievements included:- Providing 1st/2nd line support to staff.- Installing new IT hardware, software as well as other business requirements.- Create IT documentation / guides.- Assist staff in understanding / adapting to new IT hardware / software.- Research / trial new software technologies which could benefit the company.- Adhere to & enforce IT security requirements.- Ensure that IT software and hardware meets business requirements.- Update IT records (i.e. Access Levels, Assets, Email, Policy Adhering)- Assist with ongoing development of IT Services. Show less

    • The Xact Group

      Jan 2016 - Mar 2017
      IT Assistant

      In this job position my responsibilities and achievements included:- Providing IT support to staff.- Test new features / bug fixes for in-house developed e-learning software.- User acceptance testing on software, provide feedback and assist development team in improvements.- Administering Active Directory / Exchange accounts, configuration of pcs / laptops.- Responsible for diagnosing & resolving hardware, software & user problems.- Preparing proposals, presentations & other material for the sales / marketing teams.- Designing & creating marketing & e-marketing materials on a range of projects.- Ongoing design and maintenance of new and existing websites.- Designing web campaigns for online initiatives, editorials & emails.- Manipulating, cleansing & processing data using Excel, SQL. - Data entry, creating data reports & inspecting data for accuracy. Show less

    • Edge Testing Solutions (Resillion)

      May 2017 - Sept 2023
      Test Consultant

      This job position included:• Identifying defects, recording them for prioritisation and then re-testing.• Maintain an effective communication with staff (including daily stand ups, meetings).• Preparation of Acceptance Criteria / Requirements / Test Plans / Test Scripts• Test execution (manual testing on mobile and desktop, some experience in automation on web using Java in Selenium Webdriver).• Range of testing types utilised (functional, system, integration, usability, regression testing).• Creating documentation to assist in testing (guides, reports).• Walkthroughs with business analysts / developers / product owners / iteration managers.• Contribute to business documentation (Confluence, Release Notes, As-Is behaviour in comparison with proposed To-Be).• Creation of user stories. Show less

    • Tesco Bank

      Sept 2023 - now
      Test Engineer
  • Licenses & Certifications

  • Volunteer Experience

    • Advisor

      Issued by Citizens Advice Bureau on Aug 2011
      Citizens Advice BureauAssociated with Stephen Holmes