Helen Garner

Experience

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  Micheal Sullivan & Associates

  Aug 2003 - Jul 2004

  Senior Legal Secretary

  Oversaw and managed the correspondence, filing, and records between counselors and clients and provided guidance to a team of four (two attorneys and two paralegals) to ensure successful operations. Prepared and reviewed financial statements for depositions, qualified medical examinations (QMEs), agreed medical examinations (AMEs), and requests for interpreters and court reporters.

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  Hampton University

  Aug 2004 - Aug 2006

  Business Analyst/Office Assistant

  Instrumental in increasing the reputation of the organization by 25% by taking responsibility for disseminating information, responding to inquiries, and fulfilling requests.Gleaned real-time data to identify trends, generate analytical reports, and track results.Conducted stakeholder meetings to ensure timely updates on projects by developing a strategic management plan.Deployed a $30 million COTS solution by analyzing and adjusting business processes.Facilitated the development of evaluation criteria and vendor selection by reviewing various contractual documents, such as RFPs and RFIs.Applied effective project management approaches to create implementation plans, place orders, provide employee training, and suggest new regulations.Established protocols to guarantee compliance with the state records retention program. Show less

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  Fulton County Government

  Dec 2006 - Jul 2024

  Court Support Manager

  Oversaw the operations of 4 units, managing and mentoring a staff of 65 across Records Management, Superior Court, Magistrate Court, and Judicial teams.Demonstrated leadership in reporting and documentation, project management, research, and analysis.Collaborated with management to create effective defense strategies and internal governance policies, ensuring consistent compliance.Investigated conferences to identify and implement measures to enhance judicial laws, rules, and regulations.Utilized innovative techniques to optimize productivity, quality, and client satisfaction goals while planning, scheduling, networking, and coordinating special events. Show less