Ben Dixey

Experience

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  Next Ltd

  Jun 2007 - Sept 2009

  Delivery Supervisor

  I was in charge of deliveries and managed a team to process deliveries efficiently and on time. I dealt with any problems involving delivery and stock management, assisting customers with queries, regularly working under pressure and to tight deadlines in a customer-facing environment.

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  City Peugeot

  Jan 2014 - Feb 2015

  Assistant Rental Manager

  This role was heavily customer service focused. I started as a daily rental assistant but within 6 months I was promoted to assistant rental manager and was responsible for the running of the Department. This role required the management of 2FTEs and a fleet of 60 cars. I relied on excellent communication and organisation skills to liaise and coordinate across City Peugeot including Sales, Admin, Accounts, Service, Parts and Valeting. I also created a new starters guide for new employees in order to facilitate their transition to a new working environment and to ensure the smooth running of the service. Show less

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  Vilicom

  Feb 2015 - Jun 2017

  Project Manager

  Responsible for 2 key projects: Vodafone 3G Microcell Decommissions: Led all activities for decommission projects on behalf of Vodafone’s redundant microcell network across the UK. Served as a single point of contact for the Vodafone Delivery Manager and maintained strong stakeholder engagement throughout the entire implementation. Turned off over 400 redundant systems and reduced Vodafone’s OPEX costs by over £300k annually. Under my period of employment there was an increase in revenue of £400k and increased decommissioning projects awarded to Vilicom (250+ sites) with increased profit margins from 35% to 48% due to streamlining internal processes and procedures.Gatwick Airport:Seconded to a high-profile project at Gatwick Airport to aid with the structure and documentation to stabilize this project in its most crucial implementation phase. The generation and approval of the construction phase plan and RAMs was one of my key responsibilities. This allowed Vilicom to progress into the installation phase of the Gatwick project plan, a major revenue milestone for the company.Daily responsibilities:Compiled RAMS, Construction Phase Plans to CDM 2015 Regs Provided monthly forecasting and project finances to senior management. Provide bespoke installation quotation upon request.Updated internal Trackers and Vodafone Evenflow software. Compiled and issued KPI reports. CRQ management including raising requests, chasing for approvals and closing of CRQs within required timeframes. Project Planning - Creating and updating work schedules, whilst planning logistics and travel arrangements for engineers and tracked all decommissioned equipment on behalf of Vodafone before delivery to Shields Stores. Arranged site access and led process initiatives to ensure optimal site visit completion and avoid site abort fees. Creation of Vodafone Decommissioning process guide to assist internal colleagues. Show less

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  Shared Access LTD (Special Coverage)

  Jun 2017 - Mar 2019

  Project Manager

  Successfully delivered a complex, a £3.6 million mobile phone solution project at Tottenham Hotspur Stadium in north London, the biggest construction project in the UK at the time, with all four UK operators joining the scheme. Success of the project was accomplished through a mixture of PRINCE2, AGILE and M_O_R, as well as ensuring vendors completed the construction as per Shared Access specifications, requirements, and timeline. Accountable for end to end project management, from detailed design, build and to project closure. This was a unique situation as the Stadium was construction site with all the challenges that this entailed. Worked in partnership with client, vendors, and internal teams to resolve issues and conflicts identified during construction, providing daily progress reports to the client, auditing documentation from vendors and ensuring close-out packages were delivered to the client in a timely manner. Assertively reduced total project costs by £800,000, this was achieved by collaborating with upper level management to drive key policy and process decisions, including the implementation of companywide Change Control procedure. Focused on vendor management and process improvements, executing Work Breakdown Structures (WBS) to identify all deliverables that needed to be completed to finish the project.Managed the delivery of Operator MER equipment including Ericsson, Huawei, and Nokia RBS’s. Supervised the installation of Vodafone, Telefonica, 3UK, EE transmission equipment and connection to the POI within the MER. I was the onsite interface with all MNO’s and Landlord point of contact. I had the responsibility of ‘championing’ the Health and Safety of contractors working within the MER. To this end, I am qualified as a first aider, certified in IOSH Managing Safely and SMSTS. Show less

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  Cellular Asset Management Ltd

  Apr 2019 - Feb 2020

  Senior Project Manager

  Headhunted to reinvigorate a declining customer account, with the objective of managing and growing the business revenue. Generated revenues of over £1 million through great customer support and internal process change. Customer satisfaction rating went from poor to excellent, leading to market share growth due to a competitor being dropped from their approved supplier list. Business development - Awarded multiple contracts to design and build bespoke mobile phone solutions including high profile locations such as Brighton and Hove Albion FC Stadium, Manchester Arena, West One SC, Birmingham Convention Centre and Festival Place SC. Strategically managed telecom infrastructure including 3G, 4G Multi-Operator DAS (Distributed Antenna System) and single Operator Small Cell solutions. Oversaw 25+ business projects at any given time, from contract signature to installation. Led Design reviews to ensure adherence to JOTS 4.1, Operator specific guidance and client bespoke requirements. Attended MSV (Multi-Skilled-Visits) to ensure the design was suitable for installation teams to allow for a simpler build phase with less demand for design team consultation and design amendments. Familiar with Ericsson DOT deployments including PIV, SID and Commissioning, having deployed a solution within a 5* Hotel in London. Led the financial management of the account P&L by providing cost management of resources within a budget, monitoring actual against budgeted costs, identifying opportunities to reduce costs or leverage existing services whilst ensuring service excellence.Compiled RFI (Ready for Install) Packs to Operators and BT Openreach. Generated bespoke design and installation project quotes. Ensured BOM (Bill of Materials) was correct and materials ordered in a timely and cost-effective manner.Hand over packs issued within defined SLA’s. Show less