Allison Hough

Experience

• 

  Roper St. Francis

  Sept 1999 - Mar 2004

  Access Manager of Quality Assurance and Education

  • Trained all new employees on the process of patient registration and data entry into STAR Registration Database. • Developed Quarterly Training Sessions for over 100 existing employees for continuous quality improvement• Created numerous Power Point Presentations / Slide Shows, and presented to Departmental Staff and Management • Updated and/ or created Departmental Policies and Procedures• Developed and maintained Quality Assurance program for the Access Department

• 

  Coastal Eye Group

  Jun 2004 - Jun 2008

  Business Office Manager/Financial Coordinator

  • Managed Insurance processing, Billing, and front office operations for a large ophthalmology practice• Played a large role in turning the newest of 5 satellite offices into the most profitable • Established and maintained communication between physicians and business office staff to improve knowledge of coding and billing guidelines• Posted surgery charges and payments• Worked Closely with physicians in determining financial needs for self-pay or low income patients• Handled Accounts payable Show less

• 

  Health Information Associates, Inc.

  Jan 2008 - Nov 2016

  Coding Specialist

  Coded Medical Records remotely.

• 

  EAST COAST RETINA, PA

  Mar 2017 - now

  Office Manager

  Manage Insurance processing, Billing, and front office operations for an ophthalmologist specializing in the retina.