Kamyle Smith

Experience

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  Freelance

  Aug 2012 - now

  Stage Manager

  - Managed logistics for over 35 theatrical and live music productions with varying spaces, staffing, and technical scopes including coordinating guest artists, speakers, talent showcases and touring performances in 40-1000 seat venues.- Tracked and called rehearsals and performances with respect to guidance from directors and production leads requiring daily reports detailing progression and needs to relevant technical and creative team.- Maintained integrity of production by monitoring adherence to decisions made by director and creative team through the life of the production.- Trained production members on facility specific safety protocols and union guidelines. Show less

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  The University of Texas at Austin

  May 2017 - Aug 2017

  University Union Student Employee Training Program Assistant

  - Analyzed and compared learning outcomes and expectations of student employees and supervisors to create a better aligned student employee experience based on survey data from more than 150 student employees.- Ideated and realized innovative curriculum for student employee training sessions to engage learners with crucial University policy information including skits, table top games, scavenger hunts, and group discussion.- Managed the fall semester student employee training event timeline and deliverables including original signage, props, and activities for day of event.- Composed promotional emails and interactive Guidebook app content for usage by students and University full time staff on the day of the event with details on location, scheduling, and expectations per activity. Show less

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  BTru Arts

  Sept 2017 - May 2018

  Public Relations and Events Intern

  - Drafted specialized communication for performers, media, sponsors, and vendors including Requests for Information, Request for Proposal and grant application writing.- Managed simultaneous marketing campaigns for events and educational programs through social media, email, and partnerships with local artists.- Coordinated concurrent event timelines to meet fundraising and community engagement objectives with tasks including venue booking, contract negotiation, and production management.- Completed administrative tasks for youth educational programs as well as facilitated family friendly community engagement workshops in collaboration with vendors in the arts, entertainment, education, and wellness industries. Show less

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  BCforward

  Mar 2019 - Aug 2020

  Intellectual Property Analyst

  - Determined authenticity and sensitivity of intellectual property reports regarding copyright, trademark, and counterfeit violations. Learned new skills for each workflow in addition to keeping up with policy updates while maintaining accuracy metrics exceeding service goal agreements.- Navigated social media platforms and other client tools to efficiently and effectively manage digital rights for prominent rights holders and everyday users.- Synchronized with teammates to manage workflow volumes within parameters determined by the Client.- Crafted professional correspondence to internal and external stakeholders via internal CMS addressing application of their specific intellectual property rights and infringements. Show less

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  Accenture

  Aug 2020 - Nov 2022

  Trainer - Legal Ops

  - Interim Training Lead responsibilities including managing training aspects of change delivery, directing site training activities, contributing to weekly/monthly/quarterly business reviews and audits, authoring training process documentation, managing training team members and deliverables- Launched and published a weekly newsletter to the global team of 300+ agents.- Collaborated with Client on policy gaps and data driven quality trends to improve policy clarity and team performance.- Leveraged knowledge of adult learning theories to develop and deliver interactive virtual and in person training sessions. Fostered and reported on employee development via root cause analysis and weekly individual coaching.- Worked cross functionally with Quality Assurance and Policy teams to create testing material based on workflow readiness metrics and contractual agreements.- Applied agile principles to coordinate 15+ engagement centered training events monthly including onboarding, skill progression, and policy refreshers Show less

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  Aquent

  Dec 2022 - now

  Regulatory Compliance Specialist

  - Research and socialize local and federal regulations in the United States and Canada.- Catalyze compliance strategy by collaborating with leaders throughout the organization to update or create policy documents.- Manage and author content related to compensation, privacy, time off, and other high level regulatory aspects of employment for internal knowledge base.- Implement a regulatory compliance documentation system to record compliance efforts.