Vidur K.

Experience

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  The Bay Hotel - Camps Bay

  Feb 2002 - Apr 2003

  Food and Beverage / Industry Placement

  Industry Placement - Tides Restaurant

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  Thistle Hotels

  May 2003 - Dec 2008

  www.thistle.com.Responsible and full accountability for the revenue management of Room’s Revenue of (£5.3m) and Meetings and Events Revenue (£1.3m). The role consisted of managing the Meeting and Events Manager, 2 M&E sales operatives, 3 Reservationists and a Groups supervisor.•The role consisted of Long term forecasting (by market segment by day), Implementation of the strategic business plan.•Analyzing market trends and collecting external information to decide future strategies.•Updating and the maintenance of Opera as well as website administration and internet promotions.•Preparing the Budget by Market Segment with detailed monthly strategic plans to increase our rate in tandem with occupancy•Reviewing the daily transaction reports for M&E and leading and developing the team to achieve revenue conversion target. Show less •In charge of the Nights Team, The Concierge and the Reception Team(A total of 19 staff members) •Rota’s and Forecasts (in line with business and budget demands). •Implementing standards and procedure for successful monthly audits. •Incentives and award schemes for up selling(upgrades and various other hotel facilities) •4-8-12 week employee reviews and annual appraisals. •Maintaining and positively developing my Assistant Manager and Shift Leaders. •Working closely with the Revenue Manager in implementing new procedure for group booking and delayed flights •Total turnover £7.6 million p.a. (for the hotel) played a major role towards client satisfaction, staff development, revenue enhancement, financial controls and a smooth operation. Show less

  • Revenue Manager

    Jul 2007 - Dec 2008

  • Front Office Manager

    Jun 2006 - Jul 2007

  • Food and Beverage Manager

    Jan 2005 - Jun 2006

  • Meeting and Events Manager

    Jan 2004 - Jan 2005

  • Assistant Food and Beverage Manager

    May 2003 - Jan 2004
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  Glh Hotels

  Dec 2008 - Sept 2015

  www.glhhotels.com Responsible for executing an industry leading business plan with full accountability for delivering (shareholder value), profit and loss and balance sheet performance. This is achieved through developing and evaluating strategic initiatives; supported by the ability to understand customer trends and influence behavior. In addition, responsible for driving the hotel operation and delivering an enhanced customer experience in accordance with brand and service standards. Key responsibilities•Full profit and loss accountability.(Total Hotel Revenue £22m).•To create and deliver a rolling 3 year business plan and yearly detailed budget, ensuring processes from sales to profit are communicated and executed in an effective manner.•Reviewing the forecast constantly to ensure cost-control measures are met and the most profitable market mix and strategies are in place.•Provide leadership through the development of strategic initiatives; establishing evaluation processes and tools that create efficient tracking, analysis and reporting.•Actively implement and execute a strategic marketing plan to achieve maximum territory coverage; active participation in creating and retaining high profile customer relationships.•To review market data, competitor set pricing, sales intelligence, guest satisfaction feedback; analyzing all variable factors in order to effectively supports pricing and strategic decisions.•Ensuring training & development of staff is carried out in order to achieve product and service standards, and implementing a personal development plan for all Heads of Departments and staff as appropriate.•Capital investment/refurbishment project oversight from initial business plan (ROI) to product delivery. Show less •Full profit and Loss accountability for £14m+ including 3.1m in F&B and Meeting and events Sales.•Optimizing profit potential in all areas of the Hotel by implementing pro-active sales activities and controlling all costs.•Ensuring training & development of staff is carried out in order to achieve product and service standards, and implementing a personal development plan for all Heads of Departments and staff as appropriate.•Leading strategy meetings to optimizing sales opportunities within all sections of the hotel. As well as Managing costs effectively.•Ensuring hotel and company accountancy procedures are adhered to in all departments with particular reference to stock control, revenue control procedures and other related matters. To liaise with Senior Cluster Managers and Heads of Departments on the production of Financial Budgets. Setting targets and adhering to the Affirmative Action Plan that has been agreed with the Area General Manager and the CEO. Show less •Established, monitored and reviewed customer care practices in order to achieve total client satisfaction.•Assisting the General Manager with the implementation of the Strategic business Plan, Market Plan, Budget and regular Forecasts.•Making sure the training & development of staff is carried out in order to achieve product and service standards as detailed in the SOP, and implementing a personal development plan for all Heads of departments and staff.•Implementing company and statutory regulations as detailed in the Company H & S manual and other documentation relating to hygiene safety and licensing matters•Constantly monitoring standards of work and implementing Innovative practices•Responsible for making sure all financial targets are adhered to in line with budget and forecast. EBITDA, GOP, GOI, Food and Beverage GP’s and most importantly the payroll percentage. Show less

  • Deputy General Manager(VC GM)

    Mar 2013 - Sept 2015

  • Hotel Manager - Winner of the “Acorn Awards UK 2011” Hotel and Caterer

    Oct 2009 - Mar 2013

  • Operations Manager

    Dec 2008 - Oct 2009
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  SkyGourmet Catering Private Limited

  May 2016 - Jul 2021

  General Manager

  Mars Enterpriseswww.mars-world.comWinner SATTE Awards 2019.Luxurious Boutique Resort (Himalayas)MussoorieNorth IndiaOperations include:Hotel and Restaurants:-Rokeby Manor & Residences(Luxury accommodation and private full service villa’s.-Emily's.(Multi cuisine - Restaurant).-Landour Bake House.(Bakery/Coffee Shop - featuring recipes from the famous “Landour cook book”).-Clock Tower Cafe.(Italian and Oriental Cuisine).-The Little Saloon and Spa Shed.(Full Service Spa and Saloon)-Highlands - Banquets and Events( weddings/corporate functions)Goa - South India.-Casa De Amor - Goa (Full service ,5 bedroom Portuguese Villa, private swimming pool and all modern amenities).Contract Catering:-Woodstock School - One of Asia’s top international boarding school. Responsibilities include:*Overseeing the Kitchen/Food and beverage operation - Catering for 650 international Staff and Students.*Menu development. Multi cuisine.*Full profit and loss accountability /budget management. Recruitment/Payroll.*Management of central “food stores” including health and safety/ food safety.*Food purchasing( vendor/ supplier and contract management).*Events management.Additional projects whilst overseeing the north India operations for “Mars Hospitality Group”:-Part of the International business development team(In charge of receiving a operational handover from previous owners/taking over the operations and overseeing the initial setup of three boutique properties under “Black Sheep Hotels” by MARS - World)May 2018 - October 2018.InvergarryScotland United Kingdom- Managing a hospitality project(collaboration) for Paro Himalaya and Mars Hospitality Group. This includes building completion and operational setup of this Boutique Resort located above the Solang Valley.August 2019 - March 2020ManaliHimachal PradeshIndia www.mars-residences.comwww.rokebymanor.comwww.mars-world.comwww.blacksheephotels.comhttp://mars-world.com/mars/ebrochure.html Show less

• 

  Woodstock School

  Jul 2021 - now

  Overseeing the following areas:-Child protection lead(Chair of the student protection panel)-Medical services and operations-Counselling services-Student residences managment-Dorm curriculum-Pastoral care and discipline in-line with restorative justice practices -Professional development planning and execution for the team-Asset maximisation -Budgets -Capital investment plans-Strategic planning-Curriculum planning and teaching - Personal, Social, Health and Economic education and Religious education.-Overall community wellbeing initiatives and health programs -Policy review in line with CIS standards and statutory compliances- Health and Safety/ Food and nutrition managment Show less www.woodstockschool.inLeading the Schools student recruitment strategy:- International sales plan and execution- Student recruitment- Diversity recruitment- Revenue and budget planning- Strategic planning - 5 years- Team professional development and succession planning- Scholarship program management- International and domestic networking and representation - Operational managment- Chair of the Student Protection PanelWoodstock School is Asia’s original international boarding school, and has been bringing together a diverse range of cultures and identities from around the world for more than 165 years. Situated in protected forest in the Indian Himalayas, Woodstock provides an unforgettable educational experience. A Woodstock education combines the very best features of high academic challenge with a unique approach to enrichment and personal development. Everything is designed to develop the whole person, to help each student to become visionary, articulate and ethical — equipped to achieve their full potential in leadership and in life. Show less

  • Dean of Student Life

    Sept 2023 - now

  • Dean of Student Life and Director of Admissions

    Jan 2023 - Sept 2023

  • Director of Admissions

    Jul 2021 - Jan 2023