Laurika Claasen

Experience

• 

  Platinum Life

  Mar 2016 - Mar 2016

  Data Generator

  The temporary position entailed the gathering and capturing of data in order to expand the company’s client base with high emphasis on both quantity and quality.

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  Online Intelligence (Pty) Ltd

  Apr 2016 - Oct 2016

  Information Analyst

  The position entailed the assessment and management of our corporate client's risks through data analysis. Regular reports kept the client informed, while investigation and profiling improved security intelligence. I was initially responsible for only a small region of provinces, however, after completing the CiiMS (Central Integrated Information Management System) training, I was entrusted with National Reporting and was also responsible for providing client-based training in incident recording and management. Show less

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  Direct Line Group

  Oct 2016 - Feb 2018

  Paralegal

  While in this permanent position, I managed personal injury claims from start to completion while continually communicating the progress to my client base of +- 170. The position entailed indemnity and liability investigations regarding the accident circumstances; gathering evidence for and calculating the value of financial losses; reviewing medical evidence and the valuation of claims; and negotiating settlement of the claim/preparing the file for litigation.

• 

  Cigna

  Aug 2018 - Feb 2019

  Customer Care Administrator

  The contract position included processing client queries and requests for policy alterations on their insurance as well as making arrears inquiries and implementing repayment plans.

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  Tower Insurance

  Jan 2020 - Feb 2021

  This position entailed liaising with the Legal Department in drafting contractual agreements as well as managing the internal sign-off process to an Executive level. I analyzed and reported on supplier data, including but not limited to; the annual national supplier spend, corporate and claims supplier agreement status and compliance (with Health & Safety and FCA Customer Vulnerability requirements). I aimed to improve visibility and and reduce risk by developing and managing an automated live data dashboard which highlights non-compliant scenarios requiring attention. I also assisted with creating task management Gantt charts with regards to financial year planning and identifying the need for additional resources. Show less

  • Procurement Analyst

    Aug 2020 - Feb 2021

  • Claims Administrator

    Jan 2020 - Jul 2020
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  LaiChi Analytics

  Sept 2021 - Aug 2022

  Data Analyst/Founder

  What started as an opportunistic passion-project has now evolved into a profession. Since its recent launch, LaiChi Analytics has grown from a simple freelancing service to procuring new clients and managing multiple projects. From basic data clean-up and analysis through to live automated dashboards suitable for managerial reporting - turning information into intelligence is what it's all about.

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  Tower Insurance

  Apr 2022 - Aug 2022

  This position required a very specific skillset and relied on the knowledge of Criminology as well as an analytic ability. It involved the initial screening of insurance claims for potential indicators of fraud as well as a full investigation of high risk claims. Investigations were carried out across several different platforms and caseload increased daily. While being self-employed, I took on this role of data entry to help manage the data input of investigation referrals.

  • Fraud Analyst/Investigator

    Jun 2022 - Aug 2022

  • Data Entry

    Apr 2022 - Jun 2022
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  Te Ara Pae Trust

  Jul 2023 - now

  This position entailed working alongside clients to design and execute an outdoor mural.

  • Community Advocate

    Jan 2024 - now

  • Community Connector

    Jul 2023 - Dec 2023