Md. Nazmul Islam

Experience

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  Grameenphone Ltd

  May 2015 - Jun 2019

  Customer Service Manager

   Customer service and solving customer problems. Achieving Device, Sim and Internet sales target. Device management and requisition. Paper documentation and safe keeping. Internal auditing. Organize inventory and labeled products appropriately.

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  JTI (Japan Tobacco International)

  Jul 2019 - Oct 2020

  Field Marketing Executive

   Merchandising planning and effective execution to ensure visibility. Territory based trade program planning and track the program Sales, CPR, BSR, LPC. Identifying the consumer of different brands and communicating with them through BA deployment. Different consumer segmentation based consumer planning. Planning for new brand launch and execution. Giving proper training to the team as per company policy and monitoring. Identifying different consumer hubs to identify their aspiration. Plan to achieve brand wise territory target and monitoring. Coaching and giving proper guideline to team to increase sales. Inspected products and services to comply with quality standards. Supervised work of contracted employees to deliver work on schedules. Customized customer experiences to build brand loyalty. Show less

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  Foodpanda

  Nov 2020 - Jun 2023

  City Manager

   Responsible for overall performance of the company in the city and achieving SLAs and grow revenue and users. Driving efficiency in the delivery operations and maintain rapport with all key partners. Responsible for the overall of foodpanda in assigned city and to run different projects to improve revenue and KPI. Plan the capacity required for the assigned city and ensure the area is working at optimal capacity during most times. Responsible for overall P&L, Initiating creative local marketing strategies and user growth campaign. Directed policy decision-making and strategy development. Show less

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  Robi Axiata Limited

  Jul 2023 - Oct 2023

  Sales Manager

  •Attain territory sales Target (RV & SIM) by ensuring proper distribution of products and implementation of retail channel activities.• Develop right distribution (expansion of RV & SIM POS) set-up to optimize availability of products in the area.• Develop and manage the operation of third-party distribution channels (RSP) as per the company guidelines.• Arrange and execute the trade marketing activities.• Ensure brand visibility in POS through Point of Sales Materials to create TOM.• Develop long term business relationship with key channel partners (RV POS & SIM POS) and make them feel they are taken care of specially.• Monitor & follow up RSP Sales entry & SAF Submission to ensure 100% Compliance.• Set up Customer Service Points to ensure the best customer experience.• Pull and mobilize all necessary resources to attain business objectives.• RStore, MFS (Robi Cash), Binge product availability through channel partners and even distribution.• Implement Digital/Hybrid distribution.• Implement distributor financing. Show less

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  INNOVAT PARK LTD.

  Nov 2023 - now

  Sales Manager

  •Build and maintain strong relationships with 50+ key clients, serving as their primary point of contact for all business-related matters.•Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.•Collaborate with cross-functional teams to ensure seamless delivery of products or services and an exceptional customer experience.•Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders. Show less