Madlena Markova

Experience

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  Globul tour Ltd.

  Jan 2008 - May 2010

  Travel Agent

  Business or sector: Tourism; Catering; Events; Teambuilding management▪ Arranging flights, insurance and accommodation; Using a booking system to secure holidays▪ Advising clients on travel arrangements, e.g. visas and passports▪ Collecting and processing payments▪ Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers▪ Answering phone calls and emails▪ Organized events, schedules and budgets▪ Solving claims, preparing reports▪ Purchasing materials▪ Other duties as assigned Show less

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  High Sierra Pools, Inc.

  May 2010 - Sept 2010

  Lifeguard

  Business or sector: Commercial pool management▪ Supervising swimmers▪ Spotting hazards and preventing accidents▪ Giving advice on water safety▪ Water rescue▪ First aid including CPR▪ Schedule maker▪ Other duties as assigned

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  Machirski sport Ltd.

  Oct 2010 - Jun 2016

  Tourism and sales specialist

  Business or sector: Tourism; Events; Teambuilding management; Ski and snowboard schools▪ Arranging flights, insurance and accommodation▪ Advising clients on travel arrangements, e.g. visas and passports▪ Collecting and processing payments; Managing budgets; Maintaining statistical and financial records▪ Answering phone calls and emails▪ Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers▪ Recruiting, training and supervising staff▪ Create tour packages for the foreign markets▪ Advertise and maintain the company’s website▪ Understanding of Invoicing▪ Ensuring customer satisfaction and loyalty Show less

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  Hewlett Packard Enterprise

  Jun 2016 - Apr 2017

  SOAR Operations Administrator

  Providing administrative support to sales teams and management and assuring policy compliance of project documentation.

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  DXC Technology

  Apr 2017 - now

  Deal Governance Subject Matter Expert

  Duties and responsibilities:• Guiding the Bid and Sales teams through the newly established Deal Governance process• Uploading vital information and documentation in Sales Force• Scheduling conference calls, checking attendees, actions and decisions• Chairing the conference calls and providing the meeting minutes • SharePoint maintenance• Training and coaching new hires on how to implement the new Governance process• Running weekly Sales Force reports• Other duties as assigned Show less