Chiesa Serena

Experience

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  Fuschia Shop

  Jan 2017 - Dec 2017

  Small Business Owner

  - Developed and managed all aspects of the business including business strategies, supply and distribution chain, financial statement and cash flow.- Maintained relationship with customers.

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  Nagaya Technologies Pte Ltd.

  Mar 2018 - Apr 2021

  Administrator

  - Monitored and Managed client accounts remotely.- Assisted head of divisions and upper managers when needed.

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  BINUS University

  Feb 2021 - Dec 2021

  Digital Marketing Intern

  - Promoted BINUS Business School Undergraduate Program using digital marketing tools, which led to sales and engagement growth.- Contributed to make the digital marketing strategic planning.- Helped organize marketing events.

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  Go For French Language

  Jun 2022 - Jul 2022

  Public Relation

  Go For French Language is a start-up education company that focused on French Language education, they have several products, including french language class, immigration services, and other french education services. My job descriptions while doing internship at Goforlang are:- Making content brief for social media- Planning marketing strategy for social media- Making partnership proposal- Approaching potential partners

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  PT Sinergy Informasi Pratama

  Sept 2022 - Sept 2023

  Partnership and Channel Executive
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  PT. Panca Putra Solusindo

  Sept 2023 - Sept 2024

  Account Manager

  PT Panca Putra Solusindo is a System Integrator Company that has a business focus on Network and PC's/Notebook selling. The Scope of my work includes these following tasks:- Managed the full account lifecycle independently in a growing startup environment, covering both pre-sales and post-sales processes.- Maintained relationships with existing clients while actively generating new leads and identifying business opportunities across various industries.- Worked closely with the technical team to develop tailored solutions that address customer needs and business challenges.- Led customer engagement activities including pitching, preparing quotations, handling tender submissions, and overseeing project delivery.- Coordinated procurement and ensured smooth collaboration with vendors to meet project timelines and client expectations.Achieved 98.7% of the Q1 2024 target margin, demonstrating strong business performance and commitment in a lean team setup. Show less

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  PT Vinlano Tristar Indonesia

  Jul 2024 - now

  Account Manager

  Vinlano is a start-up System Integrator Company focused on providing Cybersecurity and Network Solutions.Due to the limited number of employees in the company, I have taken on additional responsibilities and contributed willingly with maximum effort to help drive the company's growth. My Responsibilities include:- Manage end-to-end of Vinlano's Business Process.- Manage the full sales and account management lifecycle — from prospecting new leads and maintaining client relationships to closing deals and post-sales support.- Lead client engagement activities including pitching solutions, preparing proposals, managing tender submissions, and handling contract negotiations.- Coordinate directly with vendors: issue purchase orders, oversee delivery schedules, and ensure timely, accurate solution deployment.- Administer post-sales processes including invoicing and payment monitoring, ensuring smooth operations and healthy cash flow.- Serve as a single point of contact for both internal and external stakeholders, balancing strategic client growth with operational execution. Show less