Sean H.

Experience

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  Home Depot

  Jan 1993 - Apr 2012

  Through 10 years have managed between nine and 24 stores in SW Ontario, in delivering commercial sales services, adjusting to fluctuating accountabilities between operations and sales. Following a corporate restructuring in 2009, assigned tool rental services as well. As regional business leader, accountable for sales, operations, and P&L.Performance is characterized by consistent and outstanding results:Awarded President's Award two consecutive years for achieving top sales-surpassing the next in line by over 10%-of eight managers in Eastern Canada.Consistently achieve sales that are over plan. For example, in 2010 my region's sales averaged 11.4% over plan. Conceptualized and created new sales programs that spurred commercial sales; programs were subsequently adapted and recreated nation-wide, to 179 outlets.Facilitated and supported commercial sales and services with tactical processes and procedures, essential to sustained and ongoing growth.Identify new sales call opportunities by monitoring sales trends in multiple markets:. Represent HD at local and provincial Home Builders' Association meetings, and monitor building reports of several municipalities. Show less Performance is achieved with day-to-day methodologies:Currently oversee nine outlets and over 90 staff; over the years have opened up 15 locations, training pro desk and tool rental on process and procedures, and sales. Accountable for revenues in two business units that account for approximately 20% of annual sales. (Commercial sales in my region, 2010, were $42Million.)Attend job fairs to conduct front line interviews to cultivate second interview candidates; serve as a hiring resource, offering opinion on potential candidate selections.Selected to present on operational process and procedure to over 400 attendees, store managers and select assistant managers, at the Canadian annual conference.Mentor associates on following through on potential sales leads, by qualifying the customer, evaluating timelines, ensuring that verifiable leads are escalated to merchant office.Monitor tool rental for fleet maintenance, and P&L via markdowns and damage waivers.Visit three or four stores weekly, to provide "shoulder to shoulder" enthusiastic support. Confer with Assistant Store Managers to evaluate sales, gross margins, developing quotes; provide leadership through direction, ideas, and motivation.Work "hands on" when rolling out new process. Communicate the benefits of change, gaining employees' understanding and buy-in. Strategize and conduct quarterly regional meetings; currently developing a PowerPoint and identifying guest speakers for a half-day presentation on theme of "Back to Basics," highlighting service, standards and stock as key to performance success.Developed partnerships with $Million accounts in construction industry, builders and large property maintenance head office, for local and province-wide distribution. Conceived new revenue streams, now major sales programs across Canada. Show less

  • District Sales Manager

    Dec 2001 - Apr 2012

  • District Sales Manager

    Dec 2001 - Apr 2012

  • progression

    Jan 1993 - Apr 2012

  • Assistant Store Manager

    Jan 1998 - Jan 2001

  • Department Manager

    Jan 1994 - Jan 1998

  • Plumbing Associate

    Jan 1993 - Jan 1994
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  ISPAN Systems LP

  Apr 2013 - Feb 2014

  Technical Sales Representative

  Promoted engineered floor systems to construction-related industry including commercial, multi-residential and residential sectors. • Sold $350,000 of new product and worked closely with Engineers, Architects and Developers.

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  Bell City Carpet One

  May 2014 - Sept 2015

  Sales and Operations Manager

  Sales and Operations ManagerScope: Managed sales and operations for the sale and installation of flooring products, retail and commercial customers.Staff Oversight: Directed activities of 2 sales associates and 2 installers.Sales: Ensured generation of sales of approximately $1.5M/year; monitored P&L. Achievement Highlights:• Restructured operations, introducing processes and procedures for consistency, , efficiency, and cost savings

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  United Rentals

  Jun 2016 - Feb 2019

  Branch Manager

  Branch Manager, Eastern Canada (Regional Manager-equivalent) 2016—2019 Scope: Oversaw 58 branches in company’s Tools Specialty E-Canada division. Reported to US District Manager.Staff Oversight: Directed Operations Manager with complement of 11 staff (management and technicians).Budget: Oversaw portfolio valued at $11M in inventory, generating approximately $15M in annual sales.Managed specialty tools, supply and distribution, and maximized related retail sales and revenue in Ontario, Quebec, Maritimes and Nfld/Labrador, which included branch activity as well as capital projects/plant shut-downs. Achievement Highlights:• Continuous Improvement: Achieved 5S audit score of 98.5%, improving historical score of 85% and scoring within top 5% of company’s Tools Speciality Division, numbering approximately 130 North American branches.• Business Development: Opened 1 distribution hub in Montreal, conducting recruitment and training, and monitoring sales performance.• Financial Management: Established sales growth projection, meeting with each branch to provide US H/O with first-run forecast, annually. • Staff Leader: Leveraged staff knowledge to collaboratively develop effective budget forecasts, work flow processes, etc.; conducted or provided input on staff performance reviews annually.• Minimizing Shrinkage: Met with Union Representatives and Inspectors annually on ~2 remote sites (logging, mines, oil fields), renting equipment valued to $1/4M to monitor tool statistics and productivity.• Retail Management: Maximized retail rental revenue, analyzing sales to identify opportunity to adequately meet expected demand; improved sales YoY, beating sales plan by 7% (Year 1) and 2% (Year 2). • Performance Excellence: Commended for establishing effective processes and procedures; selected as one of 25 high potential leaders and strengthened leadership skills at week-long management training in New York. Show less

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  Konecranes

  Jun 2019 - Aug 2020

  Branch Manager

  Branch ManagerScope: Managed sales and operations for the installation of Cranes, service Cranes for East OntarioStaff Oversight: Directed activities of Service manager and 9 branch employees and 15 Technicians .Sales: Ensured generation of sales of approximately $11M/year; monitored P&L. Achievement Highlights:Restructured operations, introducing processes and procedures for consistency, , efficiency, and cost savings

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  Bath Fitter

  Sept 2021 - Jul 2024

  Branch Manager
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  Reliance Home Comfort

  Jul 2024 - now

  Plumbing Supervisor