Ajai Konda

Experience

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  Applabs (acquired by DXC)

  Mar 2003 - May 2010

  Director

  Applabs is a global software services organization specializing in application development and testing. I worked with Applabs for 5+ years and performed both delivery (Project Manager) and sales (Account Manager) roles. At the time of leaving I was a Director managing 4-5 Project Managers. My major responsibilities included:•Oversaw software development projects for multiple clients developing different products in different technologies.•Worked in diverse industry verticals – healthcare, supply chain, elearning, security, media, insurance•Managed multi-million dollar projects with teams of upto 50 resources.•Implemented Agile development methodology for several clients.•Experience in different types of projects – product development, application maintenance, data migration etc.•Resolved delivery issues by interfacing between clients and delivery teams. Prevented project failures by jumping in and analyzing issues, and coming up with solutions.•Managed and mentored project managers. I hand picked project managers based on project requirements and trained them further on required skills. •Managed budgets for multiple accounts. Keep track of budgets from project inception and take immediate corrective action on budget overflows.•Provided pre-sales support putting together technical solutions based on client requirements.•Worked closely with BDMs in managing client relationships. Show less

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  GSI Commerce (acquired by Belgium Post Group)

  Jun 2010 - Nov 2011

  Senior Project Manager

  GSI Commerce is a leading provider of e-commerce services for the world’s premier retailers. I was responsible for executing projects for multiple clients including Dicks Sporting Goods and Sports Authority. My major activities are as follows:• Responsible for successful development of In-Store Pickup, Ship from Store and Ship to Store products.• Coordination between the various groups – Webstore, OMS, WMS, Datawarehouse, ePiphany, Vendornet.• Development was done by a combination of GSI developers and Thoughtworks, an offshore vendor. The onsite offshore combination made it more challenging.• Scrum methodology was followed. Pair programming was employed.• Tracking the progress of multiple groups was a major challenge. Developed an Integrated Project Schedule.• Vendornet was a recent acquisition by GSI. This was the first implementation with them. Vendornet being remote added to the challenge.• Client coordination for requirements signoff, design discussions, UAT.• Tracking of resource burn rate, dollar burn rate and management reporting.• Managing multiple, concurrent large & small projects. Show less

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  Dollar Financial Corporation

  Nov 2011 - May 2014

  Project Manager

  Dollar Financial Corp is a leading financial services company serving unbanked & under-banked consumers and small business owners who purchase their financial services from DFC rather than from banks or other financial institutions. I am responsible for managing all the eCommerce projects. My major activities are as follows:• Manage all eCommerce projects including developing new websites, maintaining websites & production support.• Agile methodology is followed with daily scrum meetings, sprit planning meetings, sprint review with business and sprint retrospective at end of each sprint.• Agile methodology challenges of having multiple concurrent workstreams in a sprint and working with offshore teams.• Extensive usage of Omniture Analytics - Loan life cycle analysis, Mobile vs Desktop analysis, Browser analysis, Campaign analysis.• Well versed with Content Management System (Tridion) application for website design and maintenance.• Manage business stakeholders – eCommerce Operations, Marketing, Compliance, Legal, Retail, Collections.• Coordinate with various groups - Creative, DBAs, IT, Enterprise Architecture, Offshore.• Performed Product Owner role - creation/prioritization of Product Backlog/Sprint Backlog • Came up with several Process Improvements – Maintenance items process for Marketing, Team Foundation Server process for requirements management, Status Reporting for stakeholders• Optimised release process by automating build process, automating regression testing and implementing load balancing. Show less

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  Unilog Content Solutions

  May 2014 - Jul 2019

  Implementation Project Manager

  Unilog is a global technology and services company specializing in eCommerce platform development and Product Data Management. I am responsible for implementing Unilog’s eCommerce platform for our clients. My major activities are as follows:• End to end implementation of the customer website.• Perform both Business Analysis and Project Management roles.• Onsite Requirements analysis for the eCommerce site – travel to customers place anywhere in the US.• Interface with offshore development team for development and testing of the website.• Interface with customer for User Acceptance Testing, Beta Testing and Go-live.• Work with multiple teams – Design, ERP, Payment Gateway, Item Content, Mobile App, 3rd Party Integrations.• Interacting with CIOs/CEOs of customers to address questions regarding product/schedule/challenges.• Responsible for Customer Success for all my customers. My customers provide influential references to potential customers.• Post production support for customers – 24/7 support, Change Requests, Relationship Management.• Affiliated Distributors platform – work with customers for data import, data maintenance and best practices for Data Content and Taxonomy. Show less

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  Capgemini

  Jul 2019 - Feb 2021

  Project Manager

  Capgemini is a global leader in consulting, technology services and digital transformation. I worked as a Project Manager in Capgemini’s Platform Engineering Practice. Following are the clients I managed.Vanguard, Malvern, PA (1 year 2 months)Data migration from DB2 to AWS Cloud.• Project Manager managing a team of 10 resources to migrate data from on-prem data center to AWS cloud.• AWS components used – Kinesis, Lambda, DynamoDB, SQS, S3; other tools – Attunity, DB2.• Complex data transformation along with high data throughput (performance) was achieved.• Agile methodology was followed with 3 week sprints.• Jira and ServiceNow were the primary tools used.• Managed customer relationship and provided status updates through Sprint Reviews and Scrum of Scrums. • Interfaced with teams who consumed the migrated data. Data was provided in a structure that was easily consumable by the microservices teams.• Participated in NWOW training and Big Room Planning.Subaru, Camden, NJMaintenance and development of 50+ Dealer applications.• Onsite project manager managing the client and interfacing with various onsite teams.• Managing an offshore team of 12 resources on a day to day basis.• Interfacing with Business users on requirements & production issues.• Enhancements for several Dealer applications.• Managing tickets based on business priority and criticality. Show less

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  Wipro Limited

  Mar 2021 - Oct 2021

  Program Director

  Wipro is a leading global information technology, consulting and business process services company. Following is the client i am managing.US Foods, Chicago, ILProgram Manager role overseeing delivery of multiple projects.• Managing multiple teams in multiple lines of business.• Managing relationships with multiple stakeholders.• Data Migration - migration of data from multiple sources to Snowflake via AWS S3.• Microsoft Dynamics - implementation, testing and store rollout.• AWS Infrastructure projects - Cloud Operations, Release Management, CICD etc.• Salesforce related projects - enhancements, microservices etc.• eCommerce related projects - containerization, security etc. Show less

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  Vanguard

  Nov 2021 - now

  *Application maintenance & development in the Institutional Investment Group.*Vendor management and Client management. Vanguard is a leading financial services company.• Managing multiple teams in the Chief Technology Organization group.• Developing and maintaining Appian applications.• Managing relationships with multiple internal stakeholders.

  • IT Delivery Manager

    Mar 2024 - now

  • Technical Project Manager, Specialist

    Nov 2021 - Feb 2024