Md Ibrar Ansari

Experience

• 

  Capgemini India Pvt Ltd

  Jun 2008 - Jul 2013

  Consultant

  • Day to day activity includes solving tickets MWR’s, Special’s, P1, P2, P3 tickets.• Installation of fix pack for IMPACT, OMNIBUS on Solaris platform.• Primary and Failback setup configured done for OMNIBUS.• Created a Netcool Object Server, Filters, views and Event lists.• Users, groups, role creation.• Involved in writing IMPACT policies.• Resolving issues with the reporter server.• Scheduling crontab jobs.• Involved in production releases and various patches for maintenance releases.• Consistent communication with onsite team.• Assist the documentation team in preparing user guides Show less

• 

  ATOS India Pvt Ltd

  Jul 2013 - May 2015

  System Analyst

  • Having 5.1years of experience with Telecom Industry in Tivoli Netcool Application Management, Implementation, and Configuration, testing and troubleshooting.• Worked on the Development, Testing and Support (L3) for IBM/Tivoli/Netcool Suite.• Responsible for problem determination and documenting of solutions for Netcool/Omnibus, Probes, Gateways, IMPACT 6.1.• Triggers.• Worked on PT4 Ticketing Tool.• Provide support for the delivery to production of infrastructure projects, and application development projects, ensuring suitable ongoing support and maintenance. Show less

• 

  Tech Mahindra

  May 2015 - now

  • Overall 9.7 Years of experience in IT industry, and having 9.0 years of enriched experience in Solution Design Development and Support of IBM Tivoli Netcool Suites of products. • Implementation of Service Assurance and OSS application.• Preferable Knowledge on IBM Tivoli suite of Netcool products.• Good Technical & Functional Domain Knowledge.• Functional skills include requirement Gathering and analysis, impact analysis, design, development and analyzing production issues.• Recent past activities includes working with IBM Tivoli Netcool Omnibus 73.1/7.4,8.1, Impact 6.1/7.1, WebGUI, JAZZ/DASH, TCR 2.2/3,1, ITM, ITNM, PL/SQL, DB2, Perl/Shell scripting.• Preparation of HLD, LLD, User Guides, Support Guides & Installation, ST/SIT Test Case and Migration documents as per customer requirement.• Guiding and mentoring junior resources and other team members to enable them to deliver quality solution and provide efficient and effective support. • Good communication and inter personal skills and ability to build strong business relationships with customers, users and senior stakeholders. Show less

  • Technical Specialist

    Apr 2021 - now

  • Tech Lead

    May 2015 - Apr 2021