
Andrew Goodman
Administrative Intern

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About me
Director of Strategic Partnerships
Education

University of Wisconsin-Eau Claire
2008 - 2012Bachelor of Science - BS Health/Health Care Administration/ManagementActivities and Societies: American College of Health Care Association Society of Leadership and Success Alpha Lambda Delta Honor Society Phi Eta Sigma Honor Society
Experience

Grace Healthcare of River Falls
Aug 2011 - Aug 2012Administrative InternRotating throughout all Departments in the facility to hands-on train in and learn. After rotation through all departments and experiencing hands-on training, demonstrate a competency in the knowledge of all required job duties within the departments, regulatory requirements and compliance, leadership within the department, equipment use necessary, safety measures, resident satisfaction and quality assurance.Planning, developing, organizing, implementing, evaluating and directing the facility's programs and activities in conjunction with facility's operational budget and state and federal regulations.Developing an environment that allows for creative thinking, problem solving, and empowerment in the development of a facility management team.Exhibit positive customer service both to internal and external customers as well as professional dress and conduct.Utilizing survey information, in addition to other source documents, to address, resolve concerns and improve areas of importance as defined by our customers.Ensuring that the building and grounds are maintained appropriately and that equipment and work areas are clean, safe, and orderly, and any hazardous conditions are addressed. Learn and demonstrate a working knowledge of and confirming compliance with all governmental regulations.Demonstrate competency in resident care management, including knowledge of basic nursing skills and standards applicable to long term care.Understand the aging process, aging and social intervention, and ethical issues.Demonstrate competency in Medicare and Medicaid reimbursement documentation and reimbursement process.Demonstrate competency in all business office procedures, including all accounting and audit procedures, accounts payable, accounts receivable and payroll. Show less

Plymouth Care Center
Sept 2012 - Nov 2012Assistant AdministratorAs an Assistant Administrator, I focused on learning the company's policies and procedures, as well as well as managing day-to-day operations. Also, much of my time was spent recreating an open space into a State of the Art Therapy Center

Homestead Care Center
Nov 2012 - Dec 2014Administrator
Sturgeon Bay Health Services
Dec 2014 - Dec 2015Executive Director
Fox River Nursing and Rehab
Dec 2015 - Jun 2017Executive Director
Compassus - Green Bay
Jun 2017 - nowExecutive DirectorThe Latin root of Compassus is defined as: "A deep awareness of the suffering of another, coupled with the desire to relieve it."We know that choosing hospice can be a difficult and emotional decision. Talk with your family, doctors, and others you trust. If you have questions, call us or use the contact form on this page. Our goal is to help you make well-informed decisions during one of life’s most intimate and challenging moments.Available 24 hours a day / 7 days a weekMedical equipment, medication and personal care suppliesPain and symptom control centered around patient and family goalsPersonal physician, hospice medical director and RN coordinated careMedical social servicesSpiritual counselingVolunteer servicesBereavement grief supportCare provided wherever you call home, whether it be a hospital, nursing home, assisted living or your personal residenceCounties Served:Brown, Calumet, Door, Fond du Lac, Kewaunee, Manitowoc, Marinette, Menominee, Oconto, Outagamie, Shawano, Waupaca, and Winnebago Show less

Compassus
Mar 2020 - now•Serves as the market strategist and partner liaison for any/all strategic partnerships within Indiana, Michigan and Wisconsin, including health system joint ventures, VBC relationships, and national preferred partnerships.•Serves as the primary market account manager to strengthen relationships between hospice, home health, palliative care, and home infusion services.•Manages existing partners by maintaining positive relationships with partners at the facility and market/above-facility level and ensuring customer satisfaction.•Responsible for coordinating various business lines and ensuring Compassus shows up as one unified partner.•Strategizes to advance and maximize value for the partnership.•Demonstrates expertise and prioritizes the fulfillment of shared Partnership objectives.•Obtains and analyzes data regarding the quality and service performance of our business, and prepares it for review with partners.•Responsible for coordination, planning and delivery of all monthly/quarterly formal partner meetings, working with Compassus Operations and Growth leaders within the market.•Collaborates with regional marketing efforts to increase the utilization of programs and resources.•Gathers “Voice of the Customer” feedback from partners, and coordinates closely with local Clinical and Operations leaders, to ensure that customer satisfaction is maintained, and rebuilt as needed.•Participates in the development of the organization's strategic plans to meet the needs of the community and partners they serve.•Cultivates and nurtures meaningful and impactful professional relationships.•Provides education to hospitals and facilities on the purpose, process, and goal of the partnership. Show less
Director of Strategic Partnerships
Jul 2024 - nowArea Market Executive
Mar 2020 - Aug 2024
Licenses & Certifications

Nursing Home Administrator
National Association for the Support of Long Term Care
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